Berkay Çakmak
Istanbul,34
Summary
Phenomenal team work skills and with skills in IT,Food engineering,HR,E-Commerce and research.Able to provide employers with administrative support and professional communication skills.Adept at communicating across diverse audiences and collaborating cross-functionally to achieve goals.
Overview
4
4
years of professional experience
Work History
Entrepreneur
Missmadly(My Own E-Commerce Business)
03.2023 - Current
- Developed promotional strategies for seasonal sales events, resulting in increased revenue and brand exposure.
- Added, updated and removed product from e-commerce systems.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
Solution Office Member
The Istanbul Metropolitan Municipality
11.2022 - 01.2024
- Facilitated smooth transitions during system upgrades or process changes, ensuring minimal disruption to member services.
- Promoted a culture of continuous improvement within the team by encouraging feedback-sharing and implementing constructive suggestions from peers or supervisors.
- Conducted thorough research before responding to complex inquiries, ensuring accuracy in provided information.
- Fostered a positive work environment through effective communication, teamwork, and support for colleagues.
- Worked in the process of solving the problems that citizens identify and report and to inform our citizens. To provide confirmation of the problems that have been solved.
- Ensured that the water provided to the citizens was clean and the reported problems were solved Jul.Citizens were informed and it was confirmed that it had been resolved.
Food Engineer
ChateauNu
06.2022 - 09.2022
- Enhanced food product quality by implementing advanced engineering techniques in the production process.
- Conducted regular audits of operating procedures and equipment functionality, identifying areas for improvement or repair as needed.
- Developed training programs for staff members on proper handling techniques, leading to increased employee awareness about workplace safety precautions in a food engineering environment.
- Assisted in the design of energy-efficient facilities, contributing to a more sustainable food industry future.
- Reduced production downtime by optimizing equipment maintenance schedules and procedures.
- Optimized supply chain management strategies, reducing lead times and improving inventory controls.
Customer Representative and IT Coordinator
Elif Digital
03.2020 - 05.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
- Optimized network performance through continuous monitoring, troubleshooting, and upgrades as needed.
- Reduced downtime with proactive IT support and rapid issue resolution.
- Collaborated with vendors to negotiate contracts, resulting in significant cost savings without compromising quality or service levels.
Education
Bachelor's -
Namık Kemal University
Tekirdağ, Turkey02.2022
Skills
- Exceptional communication
- Problem-Solving
- Time Management
- Multitasking Abilities
- HTML
- CSS
- Javascript
- Problem-Solving
- Time Management
- Multitasking Abilities
- HR policies and procedures
- HR analytics
- Workforce Planning
- Food Safety Regulations
- Sanitation protocols
- Nutritional analysis
- Quality Assurance Management
- Food Safety Protocols
- Product development expertise
- Sanitation Standards Compliance
- Product Listing
- Shipping coordination
- E-commerce Platforms
- Promotional planning
- Payment Processing
Languages
Turkish
Native language
English
Advanced
C1
German
Elementary
A2
Timeline
Entrepreneur
Missmadly(My Own E-Commerce Business)
03.2023 - Current
Solution Office Member
The Istanbul Metropolitan Municipality
11.2022 - 01.2024
Food Engineer
ChateauNu
06.2022 - 09.2022
Customer Representative and IT Coordinator
Elif Digital
03.2020 - 05.2022
Bachelor's -
Namık Kemal University
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