Summary
Overview
Work History
Education
Skills
Timeline
Generic
Berkay Doğan

Berkay Doğan

Ortaca,48

Summary

Dynamic professional with experience at Rixos Premium Gocek and Jet2holidays.com , excelling in guest relations and enhancing satisfaction through effective problem-solving and personalized service. Demonstrated strong teamwork and attention to detail while managing high-pressure situations. Skilled in scuba diving operations, ensuring safety and efficiency in challenging environments.

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

7
7
years of professional experience
1
1
Language

Work History

Airport Customer Helper and Operation Controller

Jet2holidays.com
03.2023 - 11.2024
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Participated in training sessions to enhance skills and knowledge.

Guest Relations Agent

Rixos Premium Gocek
04.2020 - 11.2021
  • Enhanced guest satisfaction by promptly addressing concerns and resolving issues.
  • Streamlined check-in and check-out processes for improved efficiency and guest experience.
  • Managed high-pressure situations effectively, ensuring minimal impact on guest satisfaction levels.
  • Provided personalized recommendations for local attractions and dining options, enhancing guests'' overall experience.

Scuba Diver and Information Agent

Sarıgerme Diving
04.2018 - 09.2019
  • Used diver helpers, diving suits and other scuba gear properly and safely to aid in successful diving operations.
  • Salvaged and removed sunken ships and cargo with pneumatic power velocity, explosive charges and hydraulic tools.
  • Removed trash and pollution from sea, depending on location and need.
  • Maintained and checked diving equipment for functionality and safety.

Education

GED -

University of Beykent
Istanbul
04.2001 -

Skills

Teamwork and collaboration

Timeline

Airport Customer Helper and Operation Controller

Jet2holidays.com
03.2023 - 11.2024

Guest Relations Agent

Rixos Premium Gocek
04.2020 - 11.2021

Scuba Diver and Information Agent

Sarıgerme Diving
04.2018 - 09.2019

GED -

University of Beykent
04.2001 -
Berkay Doğan