Summary
Overview
Work History
Education
Skills
Projects And Certificates
Timeline
BERIVAN GUNES KIZILAY

BERIVAN GUNES KIZILAY

Account Manager

Summary

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Account Manager

SEL DIŞ TİC. VE KİM. SAN. A.Ş.
05.2011 - Current

1) Environmental Engineering Expertise:

-Demonstrated 13 years of experience as an environmental engineer (M.Sc) specializing in treatment chemicals. Proficient in the supply and sales of ion exchange resins, activated carbon, and other filter media.

- Applied knowledge and expertise to effectively address customer needs keeping the environmental challenges as a priority , ensuring compliance with regulatory standards and delivering tailored solutions.

2) Supplier Management:

- Proven ability to research and identify reliable suppliers for treatment chemicals in the Turkish market.

- Successfully established and maintained strong relationships with suppliers, ensuring a consistent supply of high-quality products.

- Implemented effective communication strategies to negotiate favorable terms and optimize supplier agreements.

3) Sales and Customer Relationship Management:

- Consistently exceeded sales targets by effectively identifying and targeting potential customers for treatment chemicals.

- Set and achieved company defined sales goals.

-Maintained strong relationships with existing customers, ensuring high customer satisfaction and repeat business.

- Strengthened client relationships through regular communication and effective problem solving.

-Applied consultative selling techniques to understand customer needs and provide tailored solutions.

- Met with customers to discuss and ascertain needs, tailor solutions and close deals.

- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

- Analyzed key competitors to respond to competitive threats.

- Increased overall efficiency while reducing operational costs through continuous evaluation and adjustment of key account management strategies.

4) Business Development and Profitability:

- Actively seeking opportunities to expand the customer base and diversify product offerings.

-Implemented strategic sales plans to increase profitability and maximize revenue generation.

-Developed and monitored monthly sales targets, consistently achieving or surpassing goals.

- Increased sales revenue by identifying new business opportunities and establishing strong relationships with key clients.

Education

Master of Science - Environmental Science, Engineering And Management Programme

ISTANBUL TECHNICAL UNIVERSITY, İstanbul, TURKIYE
04.2009 - 2012.04

GPA: 3.50

  • Thesis Statement: Toprak örneklerinde polikorlubifenil (PCB) kirliliğinin araştırılması ve yasal sonar değerlerin uygulanabilirliğinin değerlendirilmesi / Research of polychlorinated biphenyl (PCB) pollution in soil samples and evaluation of applicability of limit values

https://tez.yok.gov.tr/UlusalTezMerkezi/tezDetay.jsp?id=wK70vY22S_EILB1Z0Tv7Ow&no=TtHnbw9Icx_wuvepawkAUA

  • CLEAN - Soil Air Water - Source Based Characterization and Pollution Profile of a Baker's Yeast Industry - Research Project

https://onlinelibrary.wiley.com/doi/10.1002/clen.201000333

Bachelor of Science - Environmental Engineering

SAKARYA UNIVERSITY, Sakarya, TURKIYE
04.2005 - 2009.04

GPA: 3.07

Skills

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Projects And Certificates

  • Public Research Grant Committee (KAMAG) assoc. Istanbul Technical University, Hazardous waste management in compliance with EU Environmental Regulations in Turkey
  • Public Research Grant Committee (KAMAG) assoc. Istanbul Technical University, Determination of eutrophication sensitive areas and urban wastewater treatment basics in Turkey's watersheds
  • SCI (Society of Chemical Industry), IEX 2012- Introduction to Ion Exchange for Industrial Water Treatment: Plant specification, operation & troubleshooting training

Timeline

Account Manager - SEL DIŞ TİC. VE KİM. SAN. A.Ş.
05.2011 - Current
ISTANBUL TECHNICAL UNIVERSITY - Master of Science, Environmental Science, Engineering And Management Programme
04.2009 - 2012.04
SAKARYA UNIVERSITY - Bachelor of Science, Environmental Engineering
04.2005 - 2009.04
BERIVAN GUNES KIZILAYAccount Manager