Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
1) Environmental Engineering Expertise:
-Demonstrated 13 years of experience as an environmental engineer (M.Sc) specializing in treatment chemicals. Proficient in the supply and sales of ion exchange resins, activated carbon, and other filter media.
- Applied knowledge and expertise to effectively address customer needs keeping the environmental challenges as a priority , ensuring compliance with regulatory standards and delivering tailored solutions.
2) Supplier Management:
- Proven ability to research and identify reliable suppliers for treatment chemicals in the Turkish market.
- Successfully established and maintained strong relationships with suppliers, ensuring a consistent supply of high-quality products.
- Implemented effective communication strategies to negotiate favorable terms and optimize supplier agreements.
3) Sales and Customer Relationship Management:
- Consistently exceeded sales targets by effectively identifying and targeting potential customers for treatment chemicals.
- Set and achieved company defined sales goals.
-Maintained strong relationships with existing customers, ensuring high customer satisfaction and repeat business.
- Strengthened client relationships through regular communication and effective problem solving.
-Applied consultative selling techniques to understand customer needs and provide tailored solutions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Analyzed key competitors to respond to competitive threats.
- Increased overall efficiency while reducing operational costs through continuous evaluation and adjustment of key account management strategies.
4) Business Development and Profitability:
- Actively seeking opportunities to expand the customer base and diversify product offerings.
-Implemented strategic sales plans to increase profitability and maximize revenue generation.
-Developed and monitored monthly sales targets, consistently achieving or surpassing goals.
- Increased sales revenue by identifying new business opportunities and establishing strong relationships with key clients.
GPA: 3.50
https://tez.yok.gov.tr/UlusalTezMerkezi/tezDetay.jsp?id=wK70vY22S_EILB1Z0Tv7Ow&no=TtHnbw9Icx_wuvepawkAUA
https://onlinelibrary.wiley.com/doi/10.1002/clen.201000333
GPA: 3.07