Overview
Work History
Education
Skills
Certification
Timeline
Generic

Berat Enes Kuyubaşı

Process Guide | Instructor
Pendik

Overview

4
4
years of professional experience
8
8
Certifications

Work History

Inbound Problem Solver

Amazon
İstanbul
10.2025 - Current
  • Collaborated with team members to share best practices and improve overall service quality.
  • Enhanced customer experience by actively listening to concerns and empathizing with their situations.
  • Continuously improved personal knowledge of company products and services, enabling prompt assistance for diverse customer needs.
  • Actively participated in ongoing training programs focused on enhancing problem-solving skills and staying current with industry trends.

Process Guide | Instructor

Amazon
İstanbul
01.2025 - Current

• Promoted a positive learning environment and maintaining consistent classroom management techniques.

• Improved student performance by defining clear goals and communicating performance metrics.

• Promoted classroom safety, collaboration, and best practices.

FC Associate

Amazon
İstanbul
09.2024 - 01.2025

• Maintained compliance with company safety policies and called violations to attention of management.

• Followed procedures at all times for personal and team safety.

• Optimized product placement within the warehouse space according to demand patterns for improved accessibility during peak periods.

Ship Insulation

BAYER GEMİ
İstanbul
02.2024 - 06.2024

•Worked well in a team setting, providing support and guidance.

•Managed time efficiently in order to complete all tasks within deadlines.

•Resolved problems, improved operations and provided exceptional service.

Able Seaman

Sea & Land Travel Agency
İstanbul
09.2023 - 02.2024

•Assisted in navigation tasks, contributing to the efficient operation of the ship''s journey.

•Performed lookout duties, ensuring the timely detection of potential hazards and obstacles.

•Scanned seas while navigating ship to quickly spy obstacles that could endanger vessel.

Deck Cadet / Ordinary Seaman

İstanbul Tersanesi Komutanlığı
09.2022 - 06.2023

•Navigated ship under direction of captain and studied actionable insights to avoid collision.

•Aided officers in conducting routine checks of lifesaving appliances, firefighting equipment, and navigational devices for optimal functionality.

•Rigged pilot ladder and lowered gangway to allow pilot to safely board ship.

•Followed and helped enforce safety regulations for different ship equipment, systems and work areas.

Warehouse Worker

Geniuss Lojistik
11.2021 - 08.2022

•Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

•Achieved timely dispatch of orders using effective time management strategies during the picking process.

•Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.

Education

High School Diploma -

Barbaros Hayrettin Paşa Mesleki Ve Teknik Anadolu
İstanbul/Pendik
04.2001 -

Skills

Teamwork and collaboration

Computer skills

Customer service

Problem-solving

Operations management

Creative solutions

Certification

PETROL VE KİMYASAL MADDE TANKERLERİNDE YÜK İŞLEMLERİ İÇİN TEMEL EĞİTİM BELGESİ

Timeline

PETROL VE KİMYASAL MADDE TANKERLERİNDE YÜK İŞLEMLERİ İÇİN TEMEL EĞİTİM BELGESİ

01-2029

DENİZDE KİŞİSEL CAN KURTARMA TEKNİKLERİ EĞİTİM BELGESİ

07-2027

KİŞİSEL EMNİYET VE SOSYAL SORUMLULUK EĞİTİMİ BELGESİ

07-2027

TEMEL İLKYARDIM EĞİTİMİ BELGESİ

07-2027

YANGIN ÖNLEME VE YANGINLA MÜCADELE EĞİTİMİ BELGESİ

07-2027

Inbound Problem Solver

Amazon
10.2025 - Current

Process Guide | Instructor

Amazon
01.2025 - Current

FC Associate

Amazon
09.2024 - 01.2025

Ship Insulation

BAYER GEMİ
02.2024 - 06.2024

Able Seaman

Sea & Land Travel Agency
09.2023 - 02.2024

Deck Cadet / Ordinary Seaman

İstanbul Tersanesi Komutanlığı
09.2022 - 06.2023

Warehouse Worker

Geniuss Lojistik
11.2021 - 08.2022

High School Diploma -

Barbaros Hayrettin Paşa Mesleki Ve Teknik Anadolu
04.2001 -
Berat Enes KuyubaşıProcess Guide | Instructor