Belemir Türkeç
Freelance Translator & Localization Specialist
Samsun
Work Preference
Summary
Focused Translator with highly developed understanding of English language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Over 8 years of related expertise.
Professional translator with strong linguistic skills and deep understanding of cultural nuances. Proven ability to deliver accurate translations and adapt to various content types. Valued team collaborator focused on achieving high-quality results and meeting deadlines. Known for reliability and adaptability in dynamic environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Pusula Call Center
04.2025 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Customer Service Representative
AssisTT
11.2024 - 03.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Freelance Translator & Localization Specialist
Anonymous Çeviri
06.2022 - 12.2022
- Translated documents from English to Turkish.
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Researched cultural etiquette and specific use of slang words.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
- Boosted understanding and cultural relevance, tailoring translations to specific target audiences.
- Reviewed, edited and proofread translated documents for accuracy.
- Collaborated with team to translate series of documents from English to other languages.
Education
Bachelor of Arts - American Literature
University of Hacettepe
Ankara, Turkey 04.2001 -
Skills
Customer service
Certification
C2 Proficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
Pusula Call Center
04.2025 - Current
Customer Service Representative
AssisTT
11.2024 - 03.2025
Freelance Translator & Localization Specialist
Anonymous Çeviri
06.2022 - 12.2022
Bachelor of Arts - American Literature
University of Hacettepe
04.2001 -