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Associate Principal Engineer

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Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.

Originally from Azerbaijan and having spent several years in St. Petersburg, I completed my degree in Business Administration at Bilkent University, specializing in Management. My studies provided a solid foundation in Marketing, Accounting, and Finance, reinforcing my ambition to build a career in these fields.
As a finance professional at Ziraat Bank Azerbaijan OJSC, I gained hands-on experience in credit risk management and financial analysis. I contributed to informed credit decisions, monitored portfolios, and supported regulatory compliance through strong analytical and communication skills.
During my academic journey, I developed a keen interest in finance and auditing, completing key courses such as Financial Accounting, Corporate Finance, and Financial Statement Analysis, which deepened my expertise and practical understanding of the financial sector.

I’m a Billing Analyst and Credit Specialist with eight years of experience at Telstra, working within the Billing Accuracy Solution Support (BASS) team. Our core focus was to prevent billing errors and protect customers from being overcharged by detecting issues, withholding bills when needed, resolving system misalignments, and applying credits where necessary.
I’m confident working with complex data and use advanced Excel, SAP, and Salesforce to investigate, analyse, and resolve billing discrepancies with accuracy and efficiency. I have a deep understanding of Telstra’s architecture and how products flow between different systems — including MICA, Flexcab, Kenan, and Siebel — which helps me quickly identify root causes and resolve misalignments. I take pride in maintaining billing accuracy, improving processes, and delivering outcomes that are both precise and customer-focused.

Vocational / Practical Nurse with BVNPT-accredited training in long-term, sub-acute and acute patient care.
Knowledgeable in Organ Allocation with background Organ Preservation, Tissue Recovery, and the Organ Referral process. Successfully manages multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.
Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Batuhan Oryan

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Assistant Specialist (Credit Allocation)

Banking Officer

Assistant Specialist

Intern

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MBA - Master of Business Administration

Bachelor's Degree - Insurance

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Assistant Specialist (Credit Allocation)

Banking Officer

Assistant Specialist

Intern

MBA - Master of Business Administration

Bachelor's Degree - Insurance

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