MS Office


Proven customer service expert with a history of enhancing guest relations at Z-Villas Beach Hotel. Skilled in front office management and adept in cash handling, I significantly improved guest satisfaction ratings. My teaching background further honed my listening skills, enabling personalized guest experiences. Achievements include streamlining check-in processes and elevating English proficiency among non-native speakers.
Customer Service
Guest Relations
Front Office Management
Cash Handling
Telephone Etiquette
Listening Skills
File Organization
MS Office
ElektrsWeb
TEFL
Listening music
Playing basketball
Surfing on the internet
TEFL