Barış Kadir Engel
Aviation Management
Istanbul
Summary
Hello, I'm Baris Kadir Engel, born December 22, 2000. Courteous Passenger Service Agent in airline customer service. Sound knowledge of airline operations and effective customer service strategies. Successful handling baggage, checking in passengers and conducting security screenings. Collaborative and friendly known to go extra mile to deliver customer satisfaction.
Overview
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Passenger Service Officer
Celebi Air Service
05.2024 - Current
- Reduced missed flights through proactive communication of boarding times and gate changes to waiting passengers.
- Maintained accurate passenger records by diligently updating reservations systems with relevant information such as seat assignments, meal preferences, or special requests.
Education
Avition Management -
Istanbul Gelişim University
09.2020 - 05.2024
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EC Language Schools
07.2023 - 05.2023
Skills
- Crisis Management
- Passenger boarding procedures
- Travel Documentation Expertise
- Ticketing system proficiency
- Flight booking knowledge
- Airport safety regulations
- Patience and understanding
- Check-in processes
- Reservation Processing
Work under stress
Communication
Fast Learning
- Computer Terminal Operations
- Check-in procedures
- Passenger Assistance
- Ticketing
- Boarding gate procedures
- Performance Improvements
- Airline Policies
- Problem Resolution
- Task Prioritization
- Effective Communication
- Time Management
Certification
Top Talent C1 Business English, 10/2023
Consent
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Personal Information
- Place of Birth: Istanbul
- Date of Birth: 12/22/2000
- Gender: Male
- Nationality: Turkish
Driver License
B
Timeline
Passenger Service Officer
Celebi Air Service
05.2024 - Current
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EC Language Schools
07.2023 - 05.2023
Avition Management -
Istanbul Gelişim University
09.2020 - 05.2024