Independent Cinema
Baris Acar
IS Deputy Manager
Istanbul,34
Summary
Accomplished IS Deputy Manager with a proven track record at McDonald's, enhancing data security and transitioning to SD-WAN, boosting efficiency. Expert in cost analysis and operations management, I've driven performance improvements and fostered strong stakeholder relationships. Skilled in process development and team leadership, I excel in delivering results through innovative strategies and effective task delegation.
Overview
27
27
years of professional experience
Work History
IS Deputy Manager
McDonald's
06.2007 - 07.2024
- Set up cloud systems, data centres and on-premise infrastructure and maintained their sustainability efficiently.
- Made sure of data safety on all restaurants around the country and Head Office regarding with KVKK law.
- Protected all the online applications against any outer attacks.
- Managed the budget process for IS (Information Security) and Infrastructure Departments.
- Managed the transition from MPLS to SD-WAN at all restaurants in 2023 and 2024.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Microsoft Certified Trainer
Mayasoft
11.2006 - 06.2007
- Enhanced technical skills of trainees by delivering comprehensive Microsoft Certified courses.
- Designed engaging presentations incorporating multimedia elements, enhancing learner retention rates and application of concepts learned.
- Maintained professional certifications by participating in ongoing learning opportunities ensuring delivery of cutting-edge instruction to clients.
- Maintained up-to-date knowledge on Microsoft products and certifications, ensuring relevance and accuracy in training delivery.
Technical Support Advisor
Ardabahce Bilgisayar
06.1997 - 06.2005
- Delivered exceptional service by empathizing with customers'' concerns and resolving their problems quickly and accurately.
Education
Bachelor of Science - International Business
Anadolu University
Eskişehir, Turkey 04.2001 -
Microsoft Certificate of Database Administrator - Management Information Systems
Bilginc Training Centre
Istanbul, Turkey 04.2001 -
Vmware - Management Information Systems
Cozumpark
Istanbul, Turkey 04.2001 -
Microsoft Certified Systems Engineers - Management Information Systems
Mayasoft
Istanbul, Turkey 04.2001 -
Skills
Performance Improvements
Cost analysis and savings
Task Delegation
Process and procedure development
Operations Management
English
Interests
Cycling
Exploring New Places
Timeline
IS Deputy Manager
McDonald's
06.2007 - 07.2024
Microsoft Certified Trainer
Mayasoft
11.2006 - 06.2007
Bachelor of Science - International Business
Anadolu University
04.2001 -
Microsoft Certificate of Database Administrator - Management Information Systems
Bilginc Training Centre
04.2001 -
Vmware - Management Information Systems
Cozumpark
04.2001 -
Microsoft Certified Systems Engineers - Management Information Systems
Mayasoft
04.2001 -
Technical Support Advisor
Ardabahce Bilgisayar
06.1997 - 06.2005