BARIŞ BAHADIR YÜKSEL
Collection Manager
Izmir,35
Summary
My finance career, which began at HSBC Bank A.S. in 2017, continued at Polycar A.Ş. as an Accounting Officer until September 2019. During this time, I completed my master's degree in Internal Auditing and Independent Auditing and successfully passed the Certified Public Accountant exam. From September 2019 to September 2020, I actively participated in the independent auditing process for many institutions and organizations, primarily public institutions such as Çaykur, within the Ankara-based Current Independent Auditing firm. From September 2020 until October 2023, I worked as a Specialist in the Collections infrastructure of the Financial Operations unit at Allianz Insurance. Finally, since October 2023, I have been continuing my career in the Collections department at Atlas Mutuel Insurance, where I currently work. I have advanced Excel skills and a good command of English. I have knowledge and aptitude for programs and applications used in the finance, accounting, and insurance sectors.
Overview
9
9
years of professional experience
Work History
Collection Manager
Atlas Mutuel Insurance
10.2023 - Current
- Collection Process Management
Ensuring timely collection of policy premiums
Tracking down overdue payments and creating action plans
Regularly monitoring collection performance - Customer and Agent Relations
Communicating with customers and agents about payment processes
Resolving payment issues and offering alternative solutions
Developing collection methods to maintain customer satisfaction - Financial Tracking and Reporting
Preparing daily, weekly, and monthly collection reports
Analyzing cash flow and presenting it to senior management
Identifying risky receivables and taking necessary precautions - Team Management
Managing the collection team and assigning tasks
Organizing performance evaluations and training
Conducting activities to increase motivation and productivity - System and Process Development
Developing new methods to improve collection processes
Ensuring the effective use of digital collection systems
Participating in automation and efficiency-enhancing projects - Legal and Regulatory Compliance
Ensuring compliance with insurance and financial regulations
Enforcement, legal follow-up, and legal matters to coordinate with processes
Collection Specialist
Allianz Insurance
09.2020 - 10.2023
- Collection Processing
Tracking and collecting policy premium payments
Regularly checking overdue receivables
Managing bank, credit card, and other payment channels - Customer and agent communication
Informing customers and agents about payment due dates
Sending reminders for overdue payments
Resolving payment issues - Financial record keeping and reconciliation
Properly processing collected payments into systems
Reconciling bank accounts and collection records
Preparing daily collection reports - Reporting and follow-up
Monitoring collection performance and reporting to relevant departments
Creating overdue receivables lists
Identifying high-risk customers - Operational support
Performing collection control in policy issuance, renewal, and cancellation processes
Working in coordination with relevant departments (accounting, sales, claims, etc.) - Legal process support
Making necessary preparations for transferring overdue receivables to legal proceedings
Communicating with the legal department
Audit Assistant
Guncel Group
09.2019 - 09.2020
- Supporting Audit Activities
Participating in field work in accordance with the audit plan
Reviewing financial statements and accounting records
Implementing audit procedures and conducting tests - Document and Data Review
Checking documents such as invoices, contracts, and bank statements
Reviewing account reconciliations
Identifying missing or erroneous records - Preparing Working Papers
Organizing working papers related to audits conducted
Documenting findings
Ensuring audit files are kept organized - Analysis and Reporting
Conducting analyses on financial data
Reporting findings to superiors
Supporting the preparation of audit reports - Regulatory Compliance Check
Checking the compliance of financial statements with relevant accounting standards
Reviewing compliance with tax and other legal obligations - Team Coordination
Completing tasks assigned by senior auditors on time
Ensuring the flow of information and documents with client companies
Accounts Officer
Polycar A.Ş.
09.2017 - 09.2019
- Daily Record Keeping
Preparing and entering purchase and sales invoices into the system
Tracking documents such as delivery notes and expense receipts
Maintaining current account (customer/supplier) records - Collection and Payment Tracking
Tracking customer collections
Planning and controlling supplier payments
Processing cash and bank transactions daily - Current Account Management
Performing customer and supplier account reconciliations
Regularly checking accounts receivable and payable
Informing relevant departments about overdue receivables - Bank and Cash Transactions
Recording bank account transactions into the system
Tracking cash inflow and outflow transactions
Preparing daily cash reports - Document and Filing
Archiving financial documents in an organized manner
Ensuring that official documents are kept complete - Reporting and Support
Preparing daily/weekly/monthly financial reports
Providing support to general accounting and financial consultancy processes
Costumer Service Representative
HSBC Bank
03.2017 - 06.2017
- Managing Customer Calls
Answering incoming calls and listening to customer requests
Providing quick, accurate, and solution-oriented responses
Ensuring call quality and customer satisfaction - Supporting Banking Transactions
Providing information about account details, balances, and transaction details
Providing guidance on transactions such as credit cards, loans, and EFT/wire transfers
Handling requests such as card PIN operations, card cancellation/renewal - Complaint and Problem Resolution
Recording customer complaints
Resolving problems or forwarding them to the relevant departments
Following up on processes and providing feedback to the customer - Sales and Cross-Selling
Introducing bank products and services
Informing customers about campaigns and opportunities
Offering loans, cards, or additional products to suitable customers - Security and Verification Processes
Executing customer identity verification processes
Being vigilant against fraud risks and reporting suspicious situations
Education
Master's Degree - Internal Audit Independent Audit
04.2001 -
Bachelor - Economics
04.2001 -
Skills
MS Excel
Data Analysis and reporting
Basic Accounting Knowledge
Information on Banking Transactions
Communication Skills
Teamwork Aptitude
Language - English
Timeline
Collection Manager - Atlas Mutuel Insurance
10.2023 - Current
Collection Specialist - Allianz Insurance
09.2020 - 10.2023
Audit Assistant - Guncel Group
09.2019 - 09.2020
Accounts Officer - Polycar A.Ş.
09.2017 - 09.2019
Costumer Service Representative - HSBC Bank
03.2017 - 06.2017
Izmır Katıp Celebi University - Master's Degree, Internal Audit Independent Audit
04.2001 -
Ege University - Bachelor, Economics
04.2001 -