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Durch meine Ausbildung, meine Erfahrungen und meinem beruflichen Werdegang in der Gastronomie, im Conference/ Empfang Service und der telefonischen Kundensupport, bin ich in der Lage, meinen Gästen und Kunden, den bestmöglichen Service anzubieten. Durch meine hohe Auffassungsgabe, bin ich in der Lage, neue Aufgaben und Anforderungen schnell und zuverlässig zu erlernen und umzusetzen.
Meine Aufgeschlossenheit, mein Einfühlungsvermögen und meine Lösungsorientierung schließt mein Profil für eine positive Kundenerfahrung ab.

Dependable Procurement Specialist with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Document Processing Specialist developing and implementing document control and management strategies. Stores documents correctly for easy employee access. Excellent communication and organizational skills, with proficiency in standard office software and attention to detail. Enthusiastic customer care executive committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience.5+ years experience in procurement specialist/admin assistant/documentation executive/customer care executive roles.Experience of working in Nightshift and US Timing.Open to relocation.

5+ years of experience in Software Tester in the all phases of Software Testing Life Cycle (STLC), Skilled in different programming and testing technologies. Experienced in Software Development Life Cycle (SDLC) including Waterfall and Agile Scrum model. Extensively uses JIRA tool for maintaining the testing tasks, test data management, defect tracking, and reporting for all User Stories. Expertise in different types of testing like Automation testing, Manual testing, Integration testing, System testing, Smoke testing, Regression testing, Black box testing, Grey Box testing, Functional testing, Database testing, GUI testing, Web / UI and (UAT)User Acceptance Testing. Experience with Web Driver 3.0 - implemented Synchronization, Ajax requests, child windows, I-frames, Actions API, Events, Browser Logs and Performance Logs. Expertise in automation frameworks such as Data driven, Keyword driven, Page Object Model and Hybrid. Experience of working with project having Micro-services architecture. Knowledge in providing the efficient locators strategy like XPATH and CSS Selector to run Web Driver script in stable condition. Proficiency or proven ability to learn professional software development skills and practices. Validation and quality assurance expert and review the functionality of existing systems. Conduct requirement analysis, define test strategy & design and lead execution to guarantee superior outcomes. Good experience in automation framework enhancement. Ability to participate in Agile ceremonies, Requirement Analysis, Test scenario/ Test case Preparation, Test case execution and Defect Management. Strong communication, presentation and problem-solving skills, as well as excellent interpersonal, management/business skills.


  A proficient Financial Analyst with over 2 years of Information Technology experience in the Commercial Lending, trading, AFS, Financial Services Industry, with in depth knowledge of the Software Development Life Cycle in capturing/analyzing Business, IT & Functional Requirements, Business Process Re-engineering, Object-Oriented Design.

Professional Summary:

  Strong Fixed Income and Financial Derivatives exposure while working in top bulge bracket banks and financial firms.
  Strong writing skills in preparing Business Requirement Documents (BRD), System Requirement Specifications (SRS), Software Requirement Specifications (SRS), Use Case Specifications, Functional Specifications (FSD), Requirement Traceability Matrix (RTM) and Technical Design Document (TDD).
  Thorough understanding of all SDLC models like RAD, Waterfall, Agile, RUP, FDD etc. and specialized in deploying different SDLC models.
  Experience in scope, design, and testing, training, deployment, production support and follow up on a multitude of strategic projects within Salesforce.com as the Salesforce.com Business Analyst and Admin.
  Highly experienced in financial instruments within investment banking and brokerage (Derivatives, Fixed Income, Hedge Funds, Capital Markets)
  In depth knowledge of Commercial Lending, Banking teller applications modules like Cash management, Checking and Savings accounts.
  Responsible for the day-to-day operation of systems and infrastructure that powers our commercial applicatios
  Service and Support Administration in Salesforce.com CRM and Force.com Platform.
  Expertise in standard Salesforce configuration that includes page layout, workflow rules, Approval Processes, Record Types, bulk Triggers, Assignment rules, Validation rules, etc.
  Multi-discipline experience spanning Project/Program Management, multiple areas in Compliance and Risk domain, strong database and application development skills.
  Defined project plans then translated business requirements/user expectations into detailed specifications like Use case diagrams, flow charts, activity diagrams, sequence diagrams, use case document, test plans, and test case documents employing UML.
  Proficient in conducting User Acceptance Testing (UAT), verifying performance, reliability, and fault tolerance issues.
  A highly motivated, detail oriented and aggressive self-starter with integrative thinking & problem-solving skills, capable of forming and maintaining positive and productive working relationships in an internal, external, independent, and team environment.


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