Barbaros Yesim
Summary
Experienced business and operations manager with 15 years of expertise in web design, graphic design, videography, photography, IT hardware, AI-based graphic design, logistics, inventory control, and procurement. Extensive knowledge of organization, occupational health and safety regulations, bar operations, alcohol, and world cuisine. Demonstrates strong work ethic through discipline, dedication, and timely task completion. Proficient in professional-level English communication with excellent time management and organizational skills. Successful multitasker with a solution-oriented approach.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
CO-MANAGER - OPERATIONS MANAGER
SETUP
09.2023 - 05.2024
- Approved regular payroll submissions for employees.
- Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
- Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
- Performed regular reviews assessing each employee's performance and developed improvement plans.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
OPERATIONS MANAGER
Meg Bebek
06.2022 - 06.2023
- Developed and maintained relationships with external vendors and suppliers.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Implemented sustainability initiatives, reducing environmental impact.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
BUSINESS MANAGER
Tarihi Kuzguncuk Fırını
09.2021 - 02.2022
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
OPERATIONS MANAGER - GRAPHIC DESIGN LEAD
Boncola Pizza
10.2019 - 12.2020
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
OPERATIONS MANAGER - CUSTOMER RELATIONS
SAHIN Real Estate Agency
02.2018 - 09.2019
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Implemented quality control systems to boost overall product consistency and reliability.
- Analyzed and reported on key performance metrics to senior management.
ADVISORY MANAGER - CONSULTANT
Pizza Lovers Club
04.2019 - 08.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
OPERATIONS MANAGER - CONSULTANT
Crust House Pizzeria
02.2017 - 08.2018
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Increased profit by streamlining operations.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
OPERATIONS MANAGER
The Upper Crust Pizzeria
01.2012 - 02.2018
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
JUNIOR GRAPHIC DESIGNER - ASSISTANT
Hayal Dunya Dijital Agency
02.2008 - 06.2011
- Assisted senior designers in refining creative concepts for successful advertising campaigns.
- Developed print materials such as brochures, banners, and signs.
- Collaborated with the marketing team to create visually appealing social media content.
- Designed website layouts, templates, and unique branded looks.
- Met with customers to present mockups and collect information for adjustments.
- Used Adobe Creative Suite to create images and layouts.
- Put together videos for social media, advertising, and informational purposes.
Education
Mehmet Şam A.T.M.L - Web Design and Programming
Mehmet Şam A.T.M.L
01.2007 - 04.2011
Skills
Marketing management
Timeline
CO-MANAGER - OPERATIONS MANAGER
SETUP
09.2023 - 05.2024
OPERATIONS MANAGER
Meg Bebek
06.2022 - 06.2023
BUSINESS MANAGER
Tarihi Kuzguncuk Fırını
09.2021 - 02.2022
OPERATIONS MANAGER - GRAPHIC DESIGN LEAD
Boncola Pizza
10.2019 - 12.2020
ADVISORY MANAGER - CONSULTANT
Pizza Lovers Club
04.2019 - 08.2019
OPERATIONS MANAGER - CUSTOMER RELATIONS
SAHIN Real Estate Agency
02.2018 - 09.2019
OPERATIONS MANAGER - CONSULTANT
Crust House Pizzeria
02.2017 - 08.2018
OPERATIONS MANAGER
The Upper Crust Pizzeria
01.2012 - 02.2018
JUNIOR GRAPHIC DESIGNER - ASSISTANT
Hayal Dunya Dijital Agency
02.2008 - 06.2011
Mehmet Şam A.T.M.L - Web Design and Programming
Mehmet Şam A.T.M.L
01.2007 - 04.2011