Barbaros Erin

To identify the problems of customers of a UK-based brand, mainly based in Ireland, Scotland and England, and to provide solution action within the brand standards. Ensuring healthy contacts with customers without damaging the brand identity under high pressure.

Overseeing the internal and external operations of the store. To bring in-store customer experience to optimal standards. Ensuring stock and order tracking of the store. Increasing the brand's local recognition.

Ensuring that the operation is active and within standards throughout a shift. To determine and supervise the duties of the personnel. Managing training processes. Providing routine checks and maintenance of equipment in the store

Providing solutions to operational problems before they come to light, keeping up-to-date stock and order tracking. Ensuring that the internal and external operations of the store meet the standards set by the brand. Managing staff training processes.