BARAA A. SALLAM

1- Training sales staff in all departments on medical and sales information and everything related to Mira Clinic standards

2- Evaluating staff performance periodically in the areas of sales, medical information, and telesales .

3- Monitoring the number of sales monthly, and developing strategic plans to increase the number of contracts with raising the monthly revenue in cooperation with the sales managers and submitting reports to the executive director periodically.

4- Monthly report on the performance of each sales employee in coordination with human resources, submitted to the CEO

5- Organizing individual development sessions with each employee , leader and manager in addition to focus group sessions to strengthen weaknesses points .

6- Quarterly and annual evaluation of employees in the sales department in coordination with the human resources department

7- Training the quality control department on medical information and following up on their medical development on an ongoing basis

8- Training new employees in all offices ( Istanbul Dubai and Algeria ) and reviewing their development on an ongoing basis in coordination with the sales department officials

10- Following up on the achievement of the annual plan throughout the year. Started by 700k Euro in 2022 to 2.4M in 2025 .

11- Study new markets and explore expansion opportunities.

12- Represent the sales department on the board of directors to provide updates and recommendations related to the performance and development of the sales department.

13- Participate in conferences and exhibitions to represent the company.

14- Study competitors in the market and develop plans that are appropriate to the market to enter the competition and achieve the highest percentage of benefit from the competition.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team ( 55 sales men in 3 different countries ) by providing motivational coaching and performance-based incentives.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

• Developed and maintained positive relationships with clients in assigned sales territories.
• Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
• Managed team of 27 regional sales representatives and consistently achieved high sales targets.

• Handled customer complaints with empathy and composure
• Proactively participated in meetings and helped create new practices
• Consistently met my short and long-term targets
• Deals negotiation and closure

• Managed complex scheduling for appointments, events, and meetings
• Collected feedback and coordinated responses to concerns to improve overall service
• Reached out to involved parties through email or telephone to collect needed information

• Maximized customer satisfaction by quickly responding to any concern or request
• Overcame objections with effective product demonstrations and persuasive communication skills
• Determined customers' needs based on sales calls and face-to-face meetings