Banu ÖZMEN
Student
Zonguldak,67
Summary
Achieved consistent sales growth at LC Waikiki by leveraging complex problem-solving and strong interpersonal skills, enhancing customer satisfaction through personalized service. Played a key role in political campaigns at ''Referans Araştırma'' with innovative polling techniques, demonstrating flexibility and adaptability. Excelled in creating engaging learning environments as an English Teacher at British Town, fostering student success.
Overview
1
1
year of professional experience
Work History
Sales Assistant
LC Waikiki
06.2024 - 07.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Collaborated with team members to achieve cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
English Teacher
British Town
11.2023 - 01.2024
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Coordinated activities to encourage interest in reading.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Supported student skill development in alignment with personal and academic goals.
- Kept classroom organized, clean and safe for students and visitors.
- Promoted positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Designed and facilitated group projects to foster teamwork and problem-solving skills.
Sales Assistant
Bedir Tekstil
04.2023 - 05.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Pollster
Referans Araştırma
03.2023 - 04.2023
- Enhanced survey response rates by implementing innovative polling techniques and strategies.
- Identified areas for improvement in existing research methodologies through regular performance evaluations, driving continuous improvement efforts within the organization.
- Boosted client satisfaction by delivering accurate and timely poll results for data-driven decision making.
- Played a crucial role in successful political campaigns by providing candidates with insightful data on voter sentiment and preferences.
Education
French Teacher - French Teacher Education
Uludağ University
Bursa, Turkey 04.2001 -
Skills
Complex Problem-Solving
Visual Merchandising
Mat Pilates Expertise
Mind-Body Connection Awareness
Pilates Method Expertise
Body Alignment Principles
Flexible and Adaptable
Musicality Awareness
Stage Performance
Hip-Hop Foundations
Partnering Techniques
Latin Dance Styles
Languages
Turkish
Native language
English
Upper intermediate
B2
French
Intermediate
B1
German
Elementary
A2
Interests
Languages
Pilates and Dance
Gymnastic
Social Media
Timeline
Sales Assistant
LC Waikiki
06.2024 - 07.2024
English Teacher
British Town
11.2023 - 01.2024
Sales Assistant
Bedir Tekstil
04.2023 - 05.2023
Pollster
Referans Araştırma
03.2023 - 04.2023
French Teacher - French Teacher Education
Uludağ University
04.2001 -