Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Banu ÖZMEN

Banu ÖZMEN

Student
Zonguldak,67

Summary

Achieved consistent sales growth at LC Waikiki by leveraging complex problem-solving and strong interpersonal skills, enhancing customer satisfaction through personalized service. Played a key role in political campaigns at ''Referans Araştırma'' with innovative polling techniques, demonstrating flexibility and adaptability. Excelled in creating engaging learning environments as an English Teacher at British Town, fostering student success.

Overview

1
1
year of professional experience

Work History

Sales Assistant

LC Waikiki
06.2024 - 07.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Collaborated with team members to achieve cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

English Teacher

British Town
11.2023 - 01.2024
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Increased student motivation by providing timely feedback and recognizing individual achievements.
  • Coordinated activities to encourage interest in reading.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Supported student skill development in alignment with personal and academic goals.
  • Kept classroom organized, clean and safe for students and visitors.
  • Promoted positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Designed and facilitated group projects to foster teamwork and problem-solving skills.

Sales Assistant

Bedir Tekstil
04.2023 - 05.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Pollster

Referans Araştırma
03.2023 - 04.2023
  • Enhanced survey response rates by implementing innovative polling techniques and strategies.
  • Identified areas for improvement in existing research methodologies through regular performance evaluations, driving continuous improvement efforts within the organization.
  • Boosted client satisfaction by delivering accurate and timely poll results for data-driven decision making.
  • Played a crucial role in successful political campaigns by providing candidates with insightful data on voter sentiment and preferences.

Education

French Teacher - French Teacher Education

Uludağ University
Bursa, Turkey
04.2001 -

Skills

Complex Problem-Solving

Visual Merchandising

Mat Pilates Expertise

Mind-Body Connection Awareness

Pilates Method Expertise

Body Alignment Principles

Flexible and Adaptable

Musicality Awareness

Stage Performance

Hip-Hop Foundations

Partnering Techniques

Latin Dance Styles

Languages

Turkish
Native language
English
Upper intermediate
B2
French
Intermediate
B1
German
Elementary
A2

Interests

Languages

Pilates and Dance

Gymnastic

Social Media

Timeline

Sales Assistant

LC Waikiki
06.2024 - 07.2024

English Teacher

British Town
11.2023 - 01.2024

Sales Assistant

Bedir Tekstil
04.2023 - 05.2023

Pollster

Referans Araştırma
03.2023 - 04.2023

French Teacher - French Teacher Education

Uludağ University
04.2001 -
Banu ÖZMENStudent