AZZA ATTIA
Management Specialist
Istanbul
Overview
8
8
years of professional experience
3
3
Languages
Work History
Customer Service Representative
From Scratch Campany
10.2023 - 05.2024
- Implemented and developed customer service training processes.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Sourcing Specialist
Ozeol Campany
04.2021 - 11.2022
- Negotiated favorable contract terms with suppliers, securing advantageous pricing and payment structures for the organization.
- Improved cost savings by implementing strategic sourcing methodologies and analyzing market trends.
End of Study Internship /Quality Control Inspector
Ortho-group
03.2017 - 07.2017
Summer Internship
STB Bank
06.2016 - 08.2016
Education
Bachelor of Science - Management Science
Sousse Institute of Advanced Commercial Studies
Sousse-Tunisia 05.2001 -
High School Diploma -
Said Aboubaker High School
Monastir-Tunisia 05.2001 -
Skills
Appointment Scheduling
Project management abilities
Customer Relationship Management (CRM)
Computer Skills
Analytical Skills
Staff Training
Teamwork and Collaboration
Coordination
Time management abilities
Data Entry
Timeline
Customer Service Representative
From Scratch Campany
10.2023 - 05.2024
Sourcing Specialist
Ozeol Campany
04.2021 - 11.2022
End of Study Internship /Quality Control Inspector
Ortho-group
03.2017 - 07.2017
Summer Internship
STB Bank
06.2016 - 08.2016
Bachelor of Science - Management Science
Sousse Institute of Advanced Commercial Studies
05.2001 -
High School Diploma -
Said Aboubaker High School
05.2001 -