Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Azra Çetinkaya

Bachelor's Degree Candidate in International Relations
Ankara

Summary

I am currently a third-year International Relations student at Bilkent University. My
native language is Turkish, and I am proficient in English (C1), Spanish (B2), and
Korean (A1). This multilingual background has strengthened my ability to engage
in international relations and communicate effectively across different cultures. I
am quick to grasp new concepts, adaptable, and skilled at multitasking, which
allows me to contribute effectively to various projects. I work well in teams and am
eager to expand my knowledge in both academic and practical contexts.
Driven individual with a knack for communication and problem-solving, making
the perfect fit for the Representative role. Brings valuable transferable skills in
customer service and relationship building and excellent interpersonal abilities.
Poised to foster positive client interactions and contribute to company growth.
Skilled sales representative well-versed in sales, customer service, and
management. Demonstrated track record of success in generating new revenue
streams while building customer loyalty and retention.
A loyal employee with a solid understanding of training and mentoring
employees.
Resourceful Representative with a knack for building strong client relationships
and driving customer satisfaction. Delivered tailored solutions leading to improved
client retention and enhanced overall performance. Known for excellent
communication skills and proactive approach to problem-solving.
Results-driven professional with a focus on customer relations and problem-solving.
Committed to enhancing client satisfaction through strong communication and
negotiation skills. Adept at building lasting relationships and delivering tailored
solutions.
Dedicated team player, proactive and hands-on in task completion.
Energetic employee is well-versed in strong communication and organization skills.
I seek solutions to problems and apply extensive analytical knowledge to findings.
I am adept at multitasking, leading group discussions, and managing projects.
A resourceful employee with outstanding knowledge to develop and maintain a
healthy customer pipeline. Consistently works to attract new business opportunities
—talent in administrative oversight, recruitment processes, and customer service
improvements.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
7
7
Certifications

Work History

Local Representative

ESN Bilkent
Ankara, Türkiye
01.2025 - Current

Fostered a positive work environment, boosted staff morale.


Represented the local ESN Bilkent at national level, fostering strong relationships with other sections and ESN bodies.

Acted as the primary spokesperson for the local section, effectively
communicating section goals and activities to external stakeholders and the ESN network.

Supported international students in adapting to local culture through organized events and initiatives, enhancing their overall experience in the city and university.

Addressed and resolved challenges within the team and during events,maintaining a positive and productive environment.

Collaborated with national-level representatives and ESN network
teams to align local efforts with the broader mission of ESN.

Intern

Gulhan Spare Parts,
Ankara, Türkiye
08.2024 - 09.2024
  • Collaborated with teams to deliver projects within deadlines.
  • Fostered positive client relationships to enhance business outcomes.
  • Managed correspondence and ensured all parties stayed informed.
  • Identified and resolved issues using problem-solving skills.
  • Demonstrated strong time management to meet deadlines efficiently.
  • Conducted research and analysis to support project planning.
  • Communicated ideas clearly, both verbally and in writing.
  • Coordinated with diverse teams for successful project execution.
  • Addressed client queries and complaints to maintain service quality.
  • Assisted in organizing events and maintaining orderly records.

Treasurer

ESN Bilkent
Ankara, Türkiye
01.2024 - 08.2024

• Evaluated resource use to achieve company finance objectives.
• Outsourced treasury functions to reduce operating expenses.
Enhanced liquidity risk management with thorough cash flow
monitoring.

Established beneficial professional networks and partnerships to gain
insight and campaign support resulting in long-term business
relationships.

Balanced resources against strategy to deliver against company
targets.

Prepared and submitted budgets and financial statements to
management.

Delivered financial reports within strict deadlines to enable progress and
performance monitoring.

Maintained physical documentation and safeguarded confidential
data.

• Applied advanced Excel skills to efficiently analyse large data sets.

Project Coordinator

Project Coordinator
Ankara, Türkiye
01.2023 - 08.2023
  • Improved workflow efficiency through structured planning and task coordination.
  • Addressed potential risks promptly, preventing unnecessary setbacks.
  • Managed communication among team members to foster collaboration and alignment.
  • Coordinated project tasks to ensure timely completion.
  • Ensured compliance with budget constraints when sourcing materials and services.
  • Maintained an organized filing system for project documents to enhance accessibility.
  • Delivered comprehensive project reports through meticulous documentation.
  • Assisted in developing detailed project plans for clearer direction and execution.
  • Facilitated regular team meetings to monitor progress and address challenges.
  • Delegated tasks effectively among team members to promote productivity.
  • Streamlined processes to optimize operational efficiency.
  • Represented the organization at seminars, conferences, and business events.

Education

Bachelor of Arts - International Relations

Bilkent University
Cankaya, Ankara
09.2021 - Current

Skills

Multicultural sensitivity

Languages

Turkish
Native
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Korean
Beginner (A1)

Certification

Certificate of Appreciation asa Moderator in INTOC 2022

Timeline

Local Representative

ESN Bilkent
01.2025 - Current

Intern

Gulhan Spare Parts,
08.2024 - 09.2024

Treasurer

ESN Bilkent
01.2024 - 08.2024

Project Coordinator

Project Coordinator
01.2023 - 08.2023

Bachelor of Arts - International Relations

Bilkent University
09.2021 - Current
Azra ÇetinkayaBachelor's Degree Candidate in International Relations