Office, CRM, SAP, ERP, Social Media, CANVA, Cupcut, Chat GPT,
Aytaç Volkan ORTAÇ
Aircraft Engineering Sales, Key Accont Management, Business Development Expert
Summary
With a proven track record of driving revenue growth, building strong client relationships, and developing strategic account plans, I am confident in my ability to contribute to the success of your team in Türkiye and abroad for the Customer Relations, Partnership Relations and Sales.
In my career as a Sales Manager, I have been instrumental in managing and expanding key client accounts within the industry and sector. Through strategic account planning and proactive relationship management, I have consistently exceeded sales targets and delivered exceptional value to clients. Most of my time passed visiting and meeting with my key customers.
I bring to the table a comprehensive understanding of the sales process, market dynamics, and competitive landscape within the Türkiye. My ability to analyze market trends, identify growth opportunities, and develop tailored solutions has enabled me to drive business growth and maximize customer satisfaction. I am skilled in cross-functional collaboration, working closely with internal teams to ensure the seamless delivery of products and services to clients.
What sets me apart is my strategic mindset and passion for delivering results. I thrive in fast-paced environments where I can leverage my analytical skills and business acumen to develop innovative strategies that drive revenue and profitability. I am committed to building long-term partnerships with clients based on trust, integrity, and mutual success.
I am excited about the opportunity to bring my expertise to your company and contribute to the achievement of your strategic objectives. I am confident that my skills and experience align well with the requirements of the position, and I am eager to discuss how I can add value to your team.
Thank you for considering my application. I look forward to the possibility of discussing this exciting opportunity with you fort he further stages.
Overview
22
22
years of professional experience
10
10
Certificates
2
2
Languages
Work History
Turkish Air Forces - Air Logistics Command Logistics System Manager and Project Officer for Unmanned Air Vehicles (UAVs) and Ground Systems (GCS, GDT, RAPS) Projects
03.2015
- Consulting for technical and administrative packages on behalf of the end-user for defining the user requirements in pre-design, conceptual design, and critical design review phases beginning from the description of the project
- Preparing the necessary documents such as Technical Specification and Statement of Work which will be included in the Request for Proposals (RFPs)
- Supporting the procurement agency for the proposal evaluation, contract negotiation, and inspection and acceptance phases
- Assessing the Engineering Change Proposals (ECPs)
- Executing the work which arises during the project phases such as Obsolescence Management, Diminishing Manufacturing Sources, Reverse Engineering
- Performing as an expert in accident investigation teams
- Preparing the Integrated Logistic Support (ILS) and Performance Based Logistics (PBL) concepts and executing the relevant contracts.
Turkish Air Forces - Batman Battalion Command UAV Maintenance Battalion Commander
06.2008
- Establishing the Turkey's first UAV Maintenance Commandership
- Managing all activities for maintaining the UAVs, their maintenance facilities, test equipment, and ground support equipment
- Implementing and maintaining a Quality Management (QM) system in accordance with the requirements of the international and local military standards
- Commanding approximately 200 personnel (officers and non-commissioned officers).
Freelance Advisor and Trainer
1 2024 - Current
- Provide strategic advice and guidance to clients on sales-related matters, including sales process optimization, lead generation, customer relationship management, and sales performance improvement
- Analyze clients' existing sales processes, identify areas for improvement, and develop customized solutions to address their specific needs and challenges
- Offer expertise in sales strategy development, pricing strategies, market analysis, and competitor research to help clients achieve their sales targets and business objectives.
AKGÜN Technology International Sales Key Account Manager
11.2022 - 12.2023
- Leverage and/or establish close relationships with key customers
- Build and maintain strong relationships with clients by understanding their needs, communicating effectively, and delivering high-quality advisory and training services
- Act as a trusted advisor to clients, providing ongoing support, guidance, and assistance to help them overcome challenges and achieve their sales goals
- Identify opportunities for upselling or cross-selling additional services or training programs to existing clients based on their evolving needs and objectives
- Support customer requirements and allocate resources
- Develop a sales growth strategy
- Act as a communication bridge between Business Development, Marketing and R&D teams
- Identify and develop new market, business opportunity, sales volume and customers
- Communicate and reporting market needs & trends to Management Team
- Manage all aspects of engagements with existing and new customers
- Act as a bridge between Thread in Motion and its customers by providing appropriate products and solutions in order to build and maintain strong relationships
- Define sales and growth strategies in line with market trends and value propositions
- Increase overall sales performance and driving the continuous improvement
- Reaching yearly Sales Targets for the regions.
UVL Robotics Business Development Director
05.2021 - 11.2022
- Managing both sales and technical teams in Turkey including hiring
- Build and maintain strong, long-term relationships with key clients by understanding their business needs, challenges, and priorities
- Act as the primary point of contact for key accounts, and ensure their satisfaction with products or services provided
- Develop a sales pipeline of opportunities, identifying prospects for short, medium, and long-term sales pursuits
- Make contact with potential buyers and decision-makers by making 'cold calls,' 'warm calls,' and/or follow-up calls to identify, prospect, and develop opportunities
- Network and position UVL Robotics services and products as a thought leader at relevant industry events
- Exceed sales targets through execution of a localized business development plan
- Lead tender response process, from RFI / RFP submission through to final sales presentation and contract negotiation
- Map key pursuits and create/execute relevant sales win strategy
- Nurture pursuits through regular insight sharing, thought leadership, and consultation
- Research additional information about prospective clients, i.e
- Growth trends, workforce changes, workforce needs, contact names, etc., using relevant third-party resources
- Ensure that this information is utilized to develop an appropriate sales win strategy
- Maintain accurate records of all prospecting activities, including pre-call research, sales calls, e-mail, and planned next step activities
- Develop relationships with 3rd party providers to enhance the sales process.
NUMESY Enterprise Key Account Manager of Turkey
12.2018 - 12.2020
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
- Ensure the timely and successful delivery of solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g
- Quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within TUSAŞ
- Assist with challenging client requests or issue escalations as needed.
Vestel Defense Industries Inc. Key Account Manager
06.2016 - 08.2018
- Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients
- Responsible for the development and achievement of sales through the direct sales channel
- Focusing on growing and developing existing clients, together with generating new business
- Write business plans for all current and opportunity tender business
- Key interface between the customer and all relevant divisions
- Operate as the lead point of contact for any and all matters specific to my customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
Vestel Defense Industries Inc. Programs Manager
04.2015 - 06.2016
- Managing the process for submitting proposals to the procurement agencies which release the RFPs
- Negotiating with the customer and the potential subcontractors for the technical and administrative terms and conditions for the contracts
- Planning the contract management phases in pre-signing of the contract
- In a project, contributing as a project manager beginning from defining the customer requirements until the signing of the contract
- Transferring the signed contract to the new assigned project manager
- Monitoring the project groups for the methods of supply, maintenance, technical and engineering support
- Supporting the projects to administer the contracts within the limits of delegated authority
- Fulfilling customer requirements in accordance with relevant regulations via an effective and transparent customer engagement, with clear expectations and communications management
- Developing existing business actions as opportunities for further and new activities in line with the company's development strategy for the function of technical business development
- Obtaining forecasts from the company, establishing workload forecasts within the organization for the emerging programs in the near future, including equipment, material, and labor force to ensure organizational efficiency
- Establishing relationships with the customer, end-user, subcontractors, and/or vendors in line with the delegated authority
- Exercising as a Site Manager in the operational site to monitor and control the ongoing activities, to sustain customer satisfaction periodically.
Turkish Air Forces - 6th Main Jet Base Command, Bandırma, Balıkesir Line Maintenance Commander, Weapon Loading Systems Commander, Maintenance Operations and Coordination Commander
11.2002 - 06.2008
- Performing all maintenance activities serving the basis for the operational activities of all aircraft within the Base Command
- Commanding approximately 260 maintenance personnel (officers and non-commissioned officers).
Turkish Air Forces - 2nd Main Jet Base Command, Çiğli, İzmir Pilot Apprentice
- 11.2002
- 186.55 flight hours and 147 sorties with SF 260, T-37, UH1-H aircraft
- 21.00 flight hours with T-41 aircraft
- 2 hours gliding.
Education
Master's Program - Institute of Social Sciences, MBA
Ufuk University
01.2013 - 04.2016
Bachelor's Program - Faculty of Engineering, Aerospace Engineering
Air Force Academy
01.1996 - 04.2000
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Maltepe Military High School
01.1992 - 04.1996
Skills
MS Office
ERP - SAP (User)
AutoCAD
CRM (User)
MS Project
Performance Management
Strategic Planning
Operations Management
Team Leadership
Workforce Management
Business Development
Project Management
Marketing
Business Administration
Customer Relationship Management (CRM)
Staff Management
Cross-Functional Teamwork
Contract Management
Staff Training and Development
Negotiation
Business Planning
Sales management
Complex Problem-Solving
Performance Evaluations
Sales Techniques
Key Performance Indicators
Lead Generation
Schedule Preparation
Brand Management
Teamwork and Collaboration
Multitasking
Positive Attitude
Computer Skills
Self Motivation
Customer Service
Excellent Communication
Team Collaboration
Organizational Skills
Team Development
Work Planning and Prioritization
Documentation And Reporting
Continuous Improvement
Adaptability
Project Planning
Problem Resolution
Task Prioritization
Active Listening
Negotiation and Conflict Resolution
Goal Setting
Written Communication
Idea Development and Brainstorming
Cost Control
Contract Negotiation
Professional and Courteous
Budget Administration
Project lifecycle management
Hardware maintenance
Service Delivery
Incident Management
Application support
Certification
HERON UAV Mechanics and Motor Systems Certificate, IUP, ISRAEL, 2009
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 300 staff members.
- Collaborated with team of many partners in the development of Unmanned Systems, Logistics,Reverse Engineering, Buying, Selling Contract Management.
- Achieved many challanging projects by completing accuracy and efficiency.
- Used Microsoft Office Programs to develop inventory tracking spreadsheets.
- Achieved management roles through effectively helping with the team as a coach.
Affiliations
- Association of Information Technology Professionals
Software
Interests
Self Development, Training, Reading, Eriting Articles, Sports, Walking, Flying Drones
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Timeline
AKGÜN Technology International Sales Key Account Manager
11.2022 - 12.2023
UVL Robotics Business Development Director
05.2021 - 11.2022
NUMESY Enterprise Key Account Manager of Turkey
12.2018 - 12.2020
Vestel Defense Industries Inc. Key Account Manager
06.2016 - 08.2018
Vestel Defense Industries Inc. Programs Manager
04.2015 - 06.2016
Turkish Air Forces - Air Logistics Command Logistics System Manager and Project Officer for Unmanned Air Vehicles (UAVs) and Ground Systems (GCS, GDT, RAPS) Projects
03.2015
Master's Program - Institute of Social Sciences, MBA
Ufuk University
01.2013 - 04.2016
Turkish Air Forces - Batman Battalion Command UAV Maintenance Battalion Commander
06.2008
Turkish Air Forces - 6th Main Jet Base Command, Bandırma, Balıkesir Line Maintenance Commander, Weapon Loading Systems Commander, Maintenance Operations and Coordination Commander
11.2002 - 06.2008
Bachelor's Program - Faculty of Engineering, Aerospace Engineering
Air Force Academy
01.1996 - 04.2000
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Maltepe Military High School
01.1992 - 04.1996
Freelance Advisor and Trainer
1 2024 - Current
Turkish Air Forces - 2nd Main Jet Base Command, Çiğli, İzmir Pilot Apprentice
- 11.2002
Passport
Special Passport (Green Passport)
Personal Information
- Date of Birth: 03/20/78
- Nationality: Turkish
- Marital Status: Married (Twin Boys 10 years old)
Awards
- 25 Certificates for Appreciation granted by Turkish Air Force including:
- Certificate of Excellence (Early Rank Promotion)
- Outstanding Service Award
- Administrative and Logistics Ribbon
- Operations Ribbon (NATO Baltic Sea Airspace Guard Mission)
- Internal Security Service Ribbon (UAV Maintenance Command Mission)
- 1 Star Troop Command Badge
References
Will be given when demanded.
Languages
Turkish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Training
- Private Pilot License (EASA PPL), Sky Taxi Flight School, Hungary, 2016, 56
- UH1 H Basic Pilot, 2nd Main Jet Base Command, Çiğli, İzmir, 2001
- T37B/C Basic Pilot, 2nd Main Jet Base Command, Çiğli, İzmir, 2001
- SF-260D Basic Pilot, 2nd Main Jet Base Command, Çiğli, İzmir, 2000
- Escape and Rescue & Survival Trainings, 2nd Main Jet Base Command, Çiğli, İzmir, 2000
- Aircraft Maintenance Training, Air Service School and Technical Training Central Command, Gaziemir, İzmir, 2002, 2003
- F-16 Aircraft Maintenance Flight Technical Training, 4th Main Jet Base Command, Ankara, 2003
- Flight Training Course, 2nd Main Jet Base Command, Çiğli, İzmir, 2004
- Ground Safety Course, 2nd Main Jet Base Command, Çiğli, İzmir, 2004
- Advanced English Course, Turkish Air Force Language School Command, İzmir, 2005
- UAV Mechanical Skills Course, Aircraft Maintenance School Command, İzmir, 2007
- UAV Battalion Commandership/Aircraft Maintenance Commandership Course, Turkish Air Force, Ankara, 2008
- Orientation Course for Commandership Equivalent to Squadron and Battalion, Air Service School and Technical Training Central Command, Gaziemir, İzmir, 2008
- Airworthiness Course, Turkish Air Force, Ankara, 2014
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementPersonal development programsHealthcare benefitsWork-life balanceCompany CultureWork from home optionPaid sick leavePassport
Special Passport (Green Passport)
Personal Information
- Date of Birth: 03/20/78
- Nationality: Turkish
- Marital Status: Married (Twin Boys 10 years old)
Awards
- 25 Certificates for Appreciation granted by Turkish Air Force including:
- Certificate of Excellence (Early Rank Promotion)
- Outstanding Service Award
- Administrative and Logistics Ribbon
- Operations Ribbon (NATO Baltic Sea Airspace Guard Mission)
- Internal Security Service Ribbon (UAV Maintenance Command Mission)
- 1 Star Troop Command Badge
References
Will be given when demanded.
Training
- Private Pilot License (EASA PPL), Sky Taxi Flight School, Hungary, 2016, 56
- UH1 H Basic Pilot, 2nd Main Jet Base Command, Çiğli, İzmir, 2001
- T37B/C Basic Pilot, 2nd Main Jet Base Command, Çiğli, İzmir, 2001
- SF-260D Basic Pilot, 2nd Main Jet Base Command, Çiğli, İzmir, 2000
- Escape and Rescue & Survival Trainings, 2nd Main Jet Base Command, Çiğli, İzmir, 2000
- Aircraft Maintenance Training, Air Service School and Technical Training Central Command, Gaziemir, İzmir, 2002, 2003
- F-16 Aircraft Maintenance Flight Technical Training, 4th Main Jet Base Command, Ankara, 2003
- Flight Training Course, 2nd Main Jet Base Command, Çiğli, İzmir, 2004
- Ground Safety Course, 2nd Main Jet Base Command, Çiğli, İzmir, 2004
- Advanced English Course, Turkish Air Force Language School Command, İzmir, 2005
- UAV Mechanical Skills Course, Aircraft Maintenance School Command, İzmir, 2007
- UAV Battalion Commandership/Aircraft Maintenance Commandership Course, Turkish Air Force, Ankara, 2008
- Orientation Course for Commandership Equivalent to Squadron and Battalion, Air Service School and Technical Training Central Command, Gaziemir, İzmir, 2008
- Airworthiness Course, Turkish Air Force, Ankara, 2014