Aysu Akbaş
Customer/Sales Consultant
Istanbul
Summary
Education:
Currently pursuing a Bachelor's degree at Istanbul University, Faculty of Economics, Department of Political Science and International Relations (30% English proficiency)
Concurrently studying Human Resources Management for a 4-year program at Istanbul University, Faculty of Open and Distance Education, currently in my 2nd year.
I graduated from Yeşilköy 50. Yıl Anatolian High School in 2020.
Work Experience:
Since June 2022, I have been working part-time as a customer consultant at Defacto.
I have been acting in a management company since June 2020.
Training and Performing Arts:
Completed theater training at Müjdat Gezen Art Center in 2018 and 2023. Acted in productions of "Artiz Mektebi" and "Lüküs Hayat" at the Müjdat Gezen Theater.
Participated in a school musical during high school.
Pursue artistic interests at an art café in my leisure time
International Experience:
Embarked on a European tour in 2016, visiting 10 different countries, fostering cultural understanding and expanding personal networks.
Additional Info:
I am a citizen of Bulgaria.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Customer Advisor
Defacto
Istanbul, Bağcılar
06.2022 - Current
- Provided outstanding customer service to high volumes of clients, consistently achieving first-rate satisfaction scores.
- Thoroughly monitored compliance with customer service standards to maintain stellar industry reputation.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
- Reviewed customer history to recommend appropriate products and services.
Actress and Performance Artist
Hakan Öztürk Menajerlik
Istanbul, Şişli
06.2021 - Current
- Developed stage characters to completely embody acting roles.
- Interpreted director's notes and incorporated feedback into performances.
- Prepared and performed action stunts for motion pictures, television and stage productions.
- Studied and learned scripts quickly using strong memorisation skills.
- Worked flexible hours, covering nights, weekends and bank holidays.
- I took part in TV series and movie project as an actor.
Education
Diploma of Higher Education - Human Resources Management
Istanbul University
Istanbul, Turkey 10.2023 - 06.2027
Diploma of Higher Education - Political Science and International Relations
Istanbul University
Istanbul, Turkey 09.2020 - 06.2025
Foundation Degree in Arts - Basic Theater Acting
Müjdat Gezen Art Center
Istanbul , Turkey 10.2022 - 04.2023
Foundation Degree in Arts - Theatre Acting
Müjdat Gezen Art Center
Istanbul, Turkey 10.2017 - 04.2018
Skills
Problem-solving
Certification
Body Language and Diction
Timeline
Diploma of Higher Education - Human Resources Management
Istanbul University
10.2023 - 06.2027
Foundation Degree in Arts - Basic Theater Acting
Müjdat Gezen Art Center
10.2022 - 04.2023
Customer Advisor
Defacto
06.2022 - Current
Body Language and Diction
03-2022
Entrepreneurship
03-2022
The Art of Public Speaking and Oratory
03-2022
Actress and Performance Artist
Hakan Öztürk Menajerlik
06.2021 - Current
Diploma of Higher Education - Political Science and International Relations
Istanbul University
09.2020 - 06.2025
Foundation Degree in Arts - Theatre Acting
Müjdat Gezen Art Center
10.2017 - 04.2018
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