Ayşe Nur Burun
Veterinary Technician
Summary
I am a professional with experience in customer service and sales. With my background in sales consultancy at İhlas Holding and veterinary technician work at Bayar Veterinary Clinic, I possess strong competencies in customer satisfaction, problem-solving, and effective communication.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Sales Consultant
İhlas Holding
09.2023 - 02.2024
- Assisted customers in the purchasing process by providing product information.
- Developed strategies to achieve and exceed sales targets.
- Handled customer complaints to increase satisfaction levels.
- Monitored product stocks and ensured replenishment.
- Collected and reported regular customer feedback.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Veterinary Technician
Bayar Veterinary Clinic
02.2023 - 06.2023
- Effectively communicated with pet owners to address their concerns and provide necessary information.
- Answered customer inquiries and offered care recommendations during clinic visits.
- Supported veterinarians in coordinating patient treatment processes.
- Maintained accurate patient records and organized appointments.
- Provided quick and effective solutions in emergency situations.
Education
Laboratory And Veterinary Health -
Mehmet Akif Ersoy University
04.2001 -
Skills
- Customer Relationship Management (CRM)
- Sales Techniques
- Problem Solving
- Communication and Persuasion
- Teamwork
- Stock and Inventory Management
- Computer Skills (MS Office, CRM Software)
Timeline
Sales Consultant
İhlas Holding
09.2023 - 02.2024
Veterinary Technician
Bayar Veterinary Clinic
02.2023 - 06.2023
Laboratory And Veterinary Health -
Mehmet Akif Ersoy University
04.2001 -