Ayşe Naz Yiğit

Flight Attendant

Sunexpress

02.2019 - Current

Answered passenger questions and provided solutions to issues arising during flights.
Performed pre-flight cabin checks to maintain operational safety equipment.
Assisted passengers with storing luggage and helped locate seating.
Advised passengers of flight regulations to maximize safety and security.
Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Ensured safety and comfort of customers onboard aircraft.
Resolved passenger conflicts and medical emergencies during flights.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Relayed updates and information to passengers after confirming key details with pilot.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Welcomed passengers aboard and provided overview of safety procedures.
Demonstrated knowledge of aircraft safety features and emergency equipment.
Answered passengers' questions about flight, aircraft and destination.
Delivered food and beverage service, reading material and other in-flight services.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Supported passengers with special needs and provided assistance to wheelchair passengers.
Offered personalized assistance to children, elderly and passengers with special needs.