Ayşe Kumsar
Product & Service Designer
Istanbul,34
Summary
Dynamic product and service designer with a strong foundation in product design, specializing in UX research, product discovery, and both UX and UI design. Proven expertise in wireframing and prototyping, combined with a passion for addressing complex design challenges. A collaborative approach fosters effective teamwork across cross-functional groups, ensuring iterative product development that enhances user experiences. Committed to delivering innovative solutions that meet user needs and drive business success.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Product Designer and Manager
Toprak Information Technologies Ltd
06.2024 - 06.2025
As part of the Cinephile project, I carried out the following tasks:
- Conducted competitor analysis and user research to generate insights.
- Led decision-making processes for new feature implementations in digital products
- Designed and prototyped user flows and wireframes to support product decisions.
- Designed algorithms related to product decisions and documented them for the development team.
Product Design Intern
Beko Corporate
07.2023 - 09.2023
As part of the Heat Pump Service Design project, I carried out the following tasks:
- Conducted user research and desktop research
- Created journey maps and extracted insights based on my research findings.
- Designed user experience flows and information architecture for the HomeWhiz application,
- created wireframes, and then worked on UI design.
- Developed flowcharts and interface designs for Beko’s Smart Controller product.
Took part in the experience design prepared for the promotion of the Beko Silent Dryer, which was showcased at the 2023 IFA Fair. As a part of this project, I designed the user experience
(UX) and interface (UI) for this project and created the button animation within the interface.
Education
Bachelor of Arts - Industrial Product Design
Istanbul Technical University
Istanbul, Turkey 04.2001 -
Skills
UX & Product Design
Design Thinking, Product discovery, UX research, User testing, Customer journey mapping, Service blueprint, Information architecture, Wireframing, Prototyping
Visual & Interaction Design
UI design, Illustration, Interaction design, Design system
Tools
Figma, WordPress, Sketch, Procreate, Photoshop, Illustrator, InDesign, Jira, Confluence, Rhinoceros 3D Modelling
Methodologies
Workshop facilitation, Kanban, Agile & scrum, Product management
Accomplishments
- Collaborated with a multidisciplinary team during the ITU Startup Ecosystem Coordination Workshop, ITU GINOVA.
- Facilitated a Design Thinking workshop at the #ITUTECH Ideathon organized by ITU GINOVA and ITU ARI Teknokent, March 7, 2026 (co-facilitated).
Certification
Certificate of Completion for UX UI Design Essentials, Udemy
Additional Information
Prof. Dr. Gülname Özdemir
Dean of the Faculty of Fine Arts and Architecture at Hasan Kalyoncu University
Phone: +90 533 4786360 / +90 342 2118080
E-mail: gulname.ozdemir@hku.edu.tr
Burak Cevik
Senior Product Designer at Aselsan
Phone: +90 538 734 8763
E-mail: cevikb16@itu.edu.tr
Prof. Dr. Çiğdem Kaya
Head of Department, Industrial Product Design at Istanbul Technical University
Phone: +90 212 293 13 00 ext. 2332
E-mail: kayac@itu.edu.tr
Assoc. Prof. Dr. Adnan Veysel Ertemel
Assoc. Prof. of Marketing at Istanbul Technical University & Director of ITÜ Ginova
Phone: +90 541 634 0444
E-mail: adnan.ertemel@gmail.com
HOBBIES and INTERESTS
Salsa & modern dance (active dancer since age 16), Amateur drumming, Analog & digital photography
Timeline
IELTS Academic Test Result, British Council, Overall Score: 6.0
10-2025
Certificate of Completion for UX UI Design Essentials, Udemy
09-2024
Product Designer and Manager
Toprak Information Technologies Ltd
06.2024 - 06.2025
Certificate of Appreciation, Istanbul Technical University
04-2024
Certificate of Attendance, ATHENS
11-2023
Product Design Intern
Beko Corporate
07.2023 - 09.2023
Bachelor of Arts - Industrial Product Design
Istanbul Technical University
04.2001 -