AYDZHAN RUZHDI ALI
Tourism Guide / Store Manager
Razgrad,72
Summary
Was born Razgrad in Bulgaria
10.02.1984
Married and has a 4 years old girl.
Leader and analytical problem-solver with proven team building and management success. Like teamwork.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
TEKNOSA
Tekirdağ, 59
05.2011 - 01.2024
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed over 1500 customers visits per day.
Reservations Supervisor
Tyrkiet Eksperten
Mugla, 48
12.2007 - 11.2009
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Provided customers with information about availability and pricing.
- Maintained awareness of types of rooms available in different resort locations.
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
- Maintained up-to-date knowledge of products and services offered to customers.
Airport Operations Manager
Tyrkiet Eksperten
Antalya, 07
02.2006 - 11.2007
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate of Applied Science - Tourism And Travel Management
Ankara University
Ankara 09.2003 - 02.2006
Skills
Risk Management
Timeline
Store Manager
TEKNOSA
05.2011 - 01.2024
Reservations Supervisor
Tyrkiet Eksperten
12.2007 - 11.2009
Airport Operations Manager
Tyrkiet Eksperten
02.2006 - 11.2007
Associate of Applied Science - Tourism And Travel Management
Ankara University
09.2003 - 02.2006