AYÇA KUTMAN
Banker
İstanbul
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Commercial Loan Allocation and Management Officer
Ziraat Bankası
İstanbul
03.2022 - Current
- Evaluating and deciding on loan requests, forming opinions when necessary, presenting them to the approval authorities, reporting the results of the decisions taken to the relevant Units/Branches,
- To contribute to the creation of the credit policy in line with the economic developments or to participate in the revision of the credit policy,
- To carry out the applications regarding crediting in line with the legislation and our Bank's legislation.
- To contribute to the creation of the credit policy in line with the economic developments or to participate in the revision of the credit policy,
- To carry out the applications regarding crediting in line with the legislation and our Bank's legislation.
Corporate Legislation Officer
Ziraat Bankası
İstanbul
09.2019 - 03.2022
- Determining the lending process in line with the Bank's goals and strategies,
- To determine the principles and procedures for the commercial-corporate loans of domestic and foreign branches, to establish the legislation,
- To determine the implementation principles and procedures of corporate loans given under the guarantee of the Credit Guarantee Fund.
- To determine the principles and procedures for the commercial-corporate loans of domestic and foreign branches, to establish the legislation,
- To determine the implementation principles and procedures of corporate loans given under the guarantee of the Credit Guarantee Fund.
Commercial Loans Portfolio Officer
Ziraat Bankası
İstanbul
11.2018 - 09.2019
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Gaining commercial segment customers in line with the targets given by the manager.
- Allocating and disbursing credit limits to customers deemed appropriate as a result of the credit evaluatio.
- Fast and accurate execution/management of all financial transactions of portfolio customers.
Corporate Loans Portfolio Officer
Ziraat Bankası
Bursa
07.2009 - 11.2018
- Collaborated with team members to achieve target results.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used Microsoft Word and other software tools to create documents and other communications.
- Carried out day-to-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Increased customer satisfaction by resolving issues.
Education
Master of Arts - Financial Economics
İzmir University of Economics
İzmir 09.2016 - 06.2019
Bachelor of Science - Mathematics
Ege University
İzmir 09.2002 - 06.2006
Skills
Commercial and credit loans
Prioritizing and time management
Analytical thinking
Verbal and written communication
Time management skills
Timeline
Commercial Loan Allocation and Management Officer
Ziraat Bankası
03.2022 - Current
Corporate Legislation Officer
Ziraat Bankası
09.2019 - 03.2022
Commercial Loans Portfolio Officer
Ziraat Bankası
11.2018 - 09.2019
Master of Arts - Financial Economics
İzmir University of Economics
09.2016 - 06.2019
Corporate Loans Portfolio Officer
Ziraat Bankası
07.2009 - 11.2018
Bachelor of Science - Mathematics
Ege University
09.2002 - 06.2006