Engage and enable business and support functions to identify risks within their processes, design effective and efficient Control frameworks and implement Control standards aligned with compliance and ING standards
Advise on and monitor; implementation of controls, making annual testing plan, testing of key controls, testing of SOX controls and the follow up of risk mitigating actions (issues)
Leading the event management process for operational risk incidents across the bank, ensuring timely registration, root cause analysis, and implementation of risk mitigation actions to support closure.
Increase efficiency of controls by seeking ways to improve automation of control and testing activities
Lead and monitor implementation of regulatory programs and requirements
Provide and analyze comprehensive, integrated risk and control performance measurement and reporting. Maintain input or data quality of risk management systems.
Support business lines for their product approval and review process
Create and deliver strategic presentations and reports/updates to senior management
Engage with business units to understand short/long-term risk challenges and support them, including education and training to staff in organization
Leading the risk culture program on behalf of ING Türkiye as part of a global initiative across all ING entities, and defining local action plans based on the results of the risk maturity report.
Act as champion for risk management and continuous improvement to enhance the risk culture within ING
Coordinate and follow-up bankwide Risk Control Self Assessments (RCSA) and Process Based Risk Assessments(PBRA)
Assistant Manager
Vakıfbank
08.2020 - 04.2023
Roles: Management of SME Banking Sales and Coordination
Creating performance measurement and targeting models using SQL programme
Deciding and Coordinating the performance criteria and evaluation of the Bank’s SME segment in cooperation with the Department of Performance Management and Career Planning
Assisting the sales staff, branches and districts in terms of sales of the SME credits/products
Internal Auditor
Vakıfbank
04.2015 - 08.2020
Roles:
Led audits across the bank’s domestic and international operations, including all units, branches, and subsidiaries. Ensured alignment with corporate governance, regulatory compliance, and risk management standards.
Managed and coordinated audit activities for foreign branches and subsidiaries, ensuring consistency in audit practices across multiple jurisdictions and compliance with local and international regulations.
Assessed financial, operational, and compliance risks within the bank’s core operations and foreign subsidiaries. Identified emerging risks and recommended controls to mitigate exposure and enhance operational efficiency.
Developed and executed detailed audit plans, including risk-based assessments for all business units. Provided recommendations for improving internal controls, policies, and procedures to enhance operational efficiency and mitigate potential financial risks.
Worked closely with senior management and key stakeholders to ensure that audit findings were effectively communicated, and corrective actions were implemented in a timely manner. Facilitated workshops and training sessions on audit findings and best practices.
Led and conducted special investigations into potential fraud, misconduct, or inefficiencies across bank operations. Collaborated with legal and compliance teams to resolve issues and ensure compliance with regulatory requirements.
Education
Master of Science - Business Information Systems
Boğaziçi University
01.2023
Associates - Jurisprudence
Anadolu University
01.2014
Bachelor’s - Political Science and International Relations
Yeditepe University
01.2013
High School - undefined
Hayrullah Kefoglu Anatolian High School
01.2008
Skills
Unica, IBM Customer Relationship Management
Database Design, Management and Administration
SQL, Python, SAP
Certification
Foundations of Cybersecurity for Managers’ Certificate
References
Seyit Burak, OKTAY, Director, Seyitburak.oktay@ing.com.tr, +905336960536, ING Group
Gulis Koral, OZGENCIGOR, Director, gulis.koralozgencigor@ing.com.tr, +905336646422, ING Group