Ayah Dayeh
Istanbul, Turkiye
Summary
Detail-oriented team player with strong organizational and communication skills. Proven ability to handle multiple projects simultaneously with high accuracy, adept at planning and delivering exceptional client service.
Overview
4
4
years of professional experience
Work History
International Account Manager
NEOMA Group
02.2024 - Current
- Managing international client accounts, with a focus on optimizing product delivery.
- Engaging with clients from diverse regions, primarily from the Middle East, adapting solutions to meet various needs and preferences.
- Attending meetings with potential clients to present solutions, understand their requirements, and secure new business opportunities.
- Built relationships with customers and community to promote long term business growth.
- Organized successful trade shows and promotional events to showcase the company''s product offerings in target markets.
SALES REPRESENTATIVE
ISTBUY MARKETING
2 2023 - 10.2023
- Managed client inquiries and provided detailed information, ensuring high levels of customer satisfaction.
- Independently built and maintained a database of agents, establishing strong relationships and expanding the company’s network.
- Contributed ideas and suggestions for improving customer engagement
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Developed strong rapport with customers and created positive impression of business.
- Engaged with a diverse global clientele, ensuring their needs were effectively met.
STUDENT SUPPORT SPECIALIST
BAHCESEHIR UNIVERSITY
09.2020 - 03.2022
- Initiated contact with hesitant applicants and ensured encouragement and certainty to admission
- Served as a liaison between staff and international students, providing translation and interpretation services.
- Interpreted communication between staff and foreigners
- Collaborated with faculty and staff to improve resources and find solutions
- Remained resourceful while working independently and in teams.
Education
Bachelor of Science - Biomedical Engineering
Bahcesehir University
Istanbul, Turkiye 04.2001 -
Skills
Customer Service
Cross-cultural communication
Multilingual Proficiency
Problem Solving
Project Management
Communication Skills
Languages
Arabic
Proficient
C2
English
Proficient
C2
Turkish
Advanced
C1
Timeline
International Account Manager
NEOMA Group
02.2024 - Current
STUDENT SUPPORT SPECIALIST
BAHCESEHIR UNIVERSITY
09.2020 - 03.2022
Bachelor of Science - Biomedical Engineering
Bahcesehir University
04.2001 -
SALES REPRESENTATIVE
ISTBUY MARKETING
2 2023 - 10.2023
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