Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ayça SAVAŞ

Merchandiser Assistant
İstanbul

Overview

17
17
years of professional experience
3
3
Languages

Work History

Merchandising Assistant

Barco Tekstil
11.2021 - Current
  • Supported visual merchandising team with window displays and in-store signage, capturing customer attention and interest.
  • Increased sales by creating visually appealing merchandise displays and product arrangements.
  • Organized backroom storage areas for better access to inventory during restocking processes.
  • Maintained a clean and organized sales floor, contributing to an inviting store atmosphere that encouraged customers to browse and make purchases.
  • Participated in seasonal changeovers, updating merchandise selection based on current trends and consumer preferences.
  • Collaborated with buying team to maintain appropriate merchandise assortment, meeting seasonal trends and demands.
  • Enhanced customer satisfaction by providing knowledgeable assistance and recommendations on products.

Restaurant Owner

Susak Shop
01.2018 - 09.2021
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.

Concierge

Kempinski
06.2016 - 07.2017
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Streamlined communication between departments, ensuring efficient service delivery to guests.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Created welcoming and comfortable environment for guests.
  • Responded to guest inquiries to maximize guest satisfaction.

Sales Representative

Sunglass Hut
01.2014 - 05.2016
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Chief of Staff

Charly Temel
10.2012 - 09.2013

Customer Representative (part Time)

Esler Dizayn
12.2006 - 10.2009

Education

Bachelor of Arts - Baking And Pastry Arts

Johnson & Wales University
Providence
04.2001 -

High School Diploma -

Saint Michel High School
Istanbul, Turkey
04.2001 -

Skills

Microsoft Office

Merchandise planning

Pricing and Signage Updates

Customer Relationship Management

Pricing controls

Customer Assistance

Team Cooperation

Friendly and Helpful

Interests

Cinema, music, puzzle

Timeline

Merchandising Assistant

Barco Tekstil
11.2021 - Current

Restaurant Owner

Susak Shop
01.2018 - 09.2021

Concierge

Kempinski
06.2016 - 07.2017

Sales Representative

Sunglass Hut
01.2014 - 05.2016

Chief of Staff

Charly Temel
10.2012 - 09.2013

Customer Representative (part Time)

Esler Dizayn
12.2006 - 10.2009

Bachelor of Arts - Baking And Pastry Arts

Johnson & Wales University
04.2001 -

High School Diploma -

Saint Michel High School
04.2001 -
Ayça SAVAŞMerchandiser Assistant