Atahan Atalı
Network Support Engineer
Istanbul,34
Summary
Design technical expertise and experience to design, implement, and manage high-performance network infrastructures, I aim to develop innovative solutions that meet client requirements and ensure network security and efficiency.
Overview
2
2
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Network Support Engineer
TurkNet
09.2022 - Current
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
- Optimized network infrastructure through meticulous documentation of configurations, procedures, and changes.
- MPLS configuration and management.
- Providing support to wholesale customers at L2 Level.
- Having knowledge of network security principles and being able to configure security measures such as firewalls, VPNs, DDos protection.
- Supporting the L1 team.
- Ability to configure, manage and troubleshoot network devices such as routers, switches, Radiolink and Access Points.
- Experienced in the configuration, installation and troubleshooting of devices belonging to Cisco, Arista, ZTE, Zyxel, Ubiquiti, Mikrotik and Huawei vendors.
- Analyzed root causes of recurring issues to develop long-term solutions that increased reliability across multiple networks.
- Knowledge of configuring and reporting monitoring tools such as Zabbix, Cacti, Flowalyzer and Grafana.
- Knowledge of the installation and troubleshooting of point-to-point circuits.
- Knowledge of configuring BGP, OSPF, VRRP, LACP network protocols.
Technical Support Engineer Intern
TurkNet
07.2022 - 09.2022
- Supporting TurkNet Corporate Customers at L1 level
- Analyzed, identified and resolved broadband network hardware and problems.
- Knowledge of LAN/WAN network structures and infrastructures.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
Education
Bachelor's - Management Information Systems
Yeditepe University
Istanbul, Turkey 04.2001 -
Skills
Network Support
Problem-Solving
Teamwork and Collaboration
Network Security
Technical Support
Network Troubleshooting
BGP
MPLS
OSPF
LACP
Reporting and Analyzing
Certification
CCNP:Core Networking
Timeline
CCNP:Core Networking
01-2024
Cisco Networking Essentials
03-2023
Network Support Engineer
TurkNet
09.2022 - Current
AWS Security Fundamantals
08-2022
Technical Support Engineer Intern
TurkNet
07.2022 - 09.2022
AWS Cloud Technical Essentials
03-2021
Google Fundamentals of Digital Marketing
03-2021
Introduction to Data Curation for SAS Data Scientists
03-2021
Bachelor's - Management Information Systems
Yeditepe University
04.2001 -