Summary
Overview
Work History
Education
Skills
Timeline
Languages
Other Activities Interests
Certifications Courses
Other Activities Interests
AdministrativeAssistant
Aslıhan Zorlukiriş

Aslıhan Zorlukiriş

Business Analyst
Ankara

Summary

Results-driven Business Analyst and Scrum Master with expertise in process optimization, stakeholder management, and digital transformation. Proven ability to bridge business needs with technical solutions, ensuring seamless project execution and system efficiency. Experienced in telecommunications, software integrations, and data analysis, delivering impactful business solutions through agile methodologies and strategic planning.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Scrum Master

Etiya
04.2025 - Current
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Developed custom Scrum boards for better task tracking and transparency within the team.

Business Analyst

ETİYA
04.2023 - Current
  • Led business analysis efforts for large-scale telecom projects, ensuring alignment with business objectives.
  • Developed functional and non-functional requirements, user stories, and process flows.
  • Partnered with cross-functional teams to enhance product usability and customer experience.
  • Worked in the PCM department, executing test cases and validating system functionalities.
  • Led business process optimization and data integration strategies.
  • Conducted requirement analysis, gap analysis, and system modelling.

Export Specialist

Tay Pharma & Polex Trade
09.2022 - 03.2023
  • Conducted market research and built strategic partnerships for global expansion.
  • Negotiated international contracts, ensuring compliance with trade regulations.

Human Resources Intern

Endoks Energy & Inavitas
08.2021 - 09.2021
  • Designed and streamlined HR processes, improving hiring and onboarding efficiency.

Human Resources Intern

Tersan Shipyard
06.2021 - 07.2021
  • Assisted HR team with document management, interview scheduling, and employee relations.

Founder, Start-up

Meryemce
11.2017 - 08.2018
  • Built a business from scratch, overseeing operations, marketing, and financial planning.

Sales Assistant

Madame Vera
06.2015 - 09.2017
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and managing social media.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Education

International Relations - 100% English Program

Hacettepe University
01.2016 - 01.2022

Skills

SQL

Timeline

Scrum Master

Etiya
04.2025 - Current

Business Analyst

ETİYA
04.2023 - Current

Export Specialist

Tay Pharma & Polex Trade
09.2022 - 03.2023

Human Resources Intern

Endoks Energy & Inavitas
08.2021 - 09.2021

Human Resources Intern

Tersan Shipyard
06.2021 - 07.2021

Founder, Start-up

Meryemce
11.2017 - 08.2018

International Relations - 100% English Program

Hacettepe University
01.2016 - 01.2022

Sales Assistant

Madame Vera
06.2015 - 09.2017

Languages

English
Turkish

Other Activities Interests

  • Certified Yoga Instructor (Studio Home 88, 2022-2023)
  • Passionate about data analytics, project management, and digital transformation
  • Loves cooking, traveling, and personal development

Certifications Courses

  • TMFORUM: ODA Components Foundation Level, 2023
  • TMFORUM: Business Process Framework, 2023
  • Google Digital Garage: Digital Marketing, 2020
  • King's College London: Business Administration, 2020
  • Disaster Awareness Training Program, 2020

Other Activities Interests

  • Certified Yoga Instructor (Studio Home 88, 2022-2023)
  • Passionate about data analytics, project management, and digital transformation
  • Loves cooking, traveling, and personal development
Aslıhan ZorlukirişBusiness Analyst