ASKAR DONBAEV
Sales
Izmir,35
Summary
Driven professional with a proven track record at Royal Service Pro, enhancing customer satisfaction and sales through expert problem-solving and effective communication. Skilled in paperwork processing and customer assistance, consistently exceeded sales targets by leveraging technical knowledge and interpersonal skills to build strong client relationships.
Overview
4
4
years of professional experience
3
3
Languages
Work History
Sales Agent
Royal Service Pro
07.2022 - Current
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Spoke to customers in native language (Russian) to increase loyalty and establish relationships.
- Followed up promptly with interested clients to close sales.
Internet Technical Support Representative
Multimax
05.2020 - 07.2022
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Ensured a high level of customer satisfaction with prompt resolution of software, hardware, and network problems.
- Developed strong relationships with clients by consistently exceeding expectations in technical knowledge and problem-solving abilities.
- Increased customer satisfaction by providing timely and accurate technical support for internet-related issues.
Education
Bachelor of Science - Computer Engineering
Girne American University
Kyrenia , North Cyprus02.2022
Skills
Paperwork Processing
Product Demonstrations
Customer Assistance
Problem-Solving
Time Management
Insurance Policy Sales
Timeline
Sales Agent
Royal Service Pro
07.2022 - Current
Internet Technical Support Representative
Multimax
05.2020 - 07.2022
Bachelor of Science - Computer Engineering
Girne American University