Boomsonar
Mete Pişirici
Digital Media Monitoring Manager
İstanbul
Summary
Experienced Monitoring Manager skilled in team-building, supervision and systems refinement. Focused on efficiency and organizational improvements.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Digital Media Monitoring Manager
GAIA
09.2023 - Current
- Conducted supervision of monitoring and analysis of customers' (up to 15 high-volume brands at a time) digital media conversations.
- Acted in tandem with other teams and departments in development of overarching strategies for managing reputation of customers in digital world.
- Reduced response times to incidents with efficient monitoring protocols and procedures.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Coordinated root cause analyses for critical incidents, resulting in improved operational efficiency.
- Conducted thorough assessments of monitoring systems, identifying areas for improvement and cost savings opportunities.
- Optimized system performance by conducting regular maintenance checks and updates.
- Improved monitoring processes by implementing advanced data analysis techniques and tools.
- Collaborated with IT professionals to ensure seamless integration between various software platforms used in daily operations.
- Fostered a culture of innovation within team by promoting knowledge sharing sessions and presentations on emerging technology trends in field of monitoring management systems.
- Provided technical support to team members, ensuring swift resolution of complex issues.
- Enhanced team productivity through effective communication, training, and mentoring initiatives.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Restructured procedures through coordination with department director to create and execute projects.
Digital Media Analyst
GAIA
09.2022 - 09.2023
- Monitored, analyzed and provided insight on digital media conversations of one particular customer.
- Created reports consisting of different data such as volume, platform and topics of digital media conversations for different customers.
- Prepared social media account reports for different customers
Education
Master of Science - International Political-Economy
İstanbul Bilgi University
İstanbul09.2021
ISUP - International Summer University Programme - Marketing And Brand Management
Copenhagen Business School
Copenhagen 04.2001 -
Bachelor of Science - International Trade and Business
İstanbul Bilgi University
İstanbulSkills
Basic iOS Applications:
Additional Information
- Military Service - Completed
- Driver's License - B
- Former volunteer in OWYP(One World Youth Project) - A project designed to help teenage children understand concepts such as prejudice, stereotypes and discrimination in order to cultivate their minds.
Software
Talkwalker
Boolean Search
Mention
MS Powerpoint
MS Excel
MS Word
Keynote
Numbers
Interests
Piano
Music (80's Rock and various genres of metal)
Video games
Skiing
Timeline
Digital Media Monitoring Manager
GAIA
09.2023 - Current
Digital Media Analyst
GAIA
09.2022 - 09.2023
ISUP - International Summer University Programme - Marketing And Brand Management
Copenhagen Business School
04.2001 -
Master of Science - International Political-Economy
İstanbul Bilgi University
Bachelor of Science - International Trade and Business
İstanbul Bilgi University