ASSALA ABUSHAREKH
Business Manager
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Business Owner
CRYSTAL BOUTIQUE
06.2019 - 10.2023
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Prepared annual budgets with controls to prevent overages.
Receptionist
Jawwal Palestinian Cellular
07.2017 - 08.2018
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
Marketing Director
Jawwal Palestinian Cellular
04.2017 - 01.2018
- Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Conducted market analysis and research to identify trends and opportunities.
- Planned and executed events and marketing programs to increase qualified leads.
Education
BBA - Business Administration And Management
Islamic University Of Gaza
Gaza , Palestine 04.2001 -
Skills
- Customer Service
- Business Planning
- Business Development
- Staff Management
- Customer Relations
- Business Administration
- Staff hiring
Timeline
Business Owner
CRYSTAL BOUTIQUE
06.2019 - 10.2023
Receptionist
Jawwal Palestinian Cellular
07.2017 - 08.2018
Marketing Director
Jawwal Palestinian Cellular
04.2017 - 01.2018
BBA - Business Administration And Management
Islamic University Of Gaza
04.2001 -