Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
GeneralManager
Asal Ibrahim

Asal Ibrahim

Istanbul,34

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Call center Coordinator position. Ready to help team achieve company goals.

Experienced call management with over 3 years of experience in Istanbul . Excellent reputation for resolving problems and improving customer satisfaction.


Overview

5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Medical Tourism Company

Call Center
Istanbul
02.2020 - 04.2021
  • Handled 20 calls per day to address customer inquiries and concerns.
  • Adding Data to the company.

Medical Tourism Company

Call Center Coordinator
İstanbul
11.2021 - 09.2022
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Making a great team, director them to the perfect way to convince the patients.
  • Doing more than one package for the patients.
  • Talking with the doctors, taking treatment plane.
  • Writing PDFs for each operation ( details of surgery, staying in Turkey, packages and prices).
  • Writing each doctor CV.
  • Writing the automatic messages answers.
  • Keep in touch with the social media team, giving them instructions.
  • Gathering Data.
  • All of above did it with Arabia and English in specific way.

Medical Tourism Company

Dental Coordinator
İstanbul
11.2021 - 09.2022
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Doing Deals with more than one dental clinic.
  • Doing packages for the patient service.
  • Keep touching with the clinics.

Translator

Arabic / English Translator
İstanbul
11.2021 - 09.2022

Translating All the Website subjects, posts, interviews and articles.

Social Media Media Face

Media Face
İstanbul
11.2021 - 09.2022
  • Increased customer satisfaction by resolving issues.

Medical Tourism Company

CRM
İstanbul
07.2022 - 09.2022

Started to entering the data to the CRM program

Education

Bachelor Of Dentistry - Dental Doctor

Queen Arwa University
Sanaa / Yemen
10.2011 - 07.2016

Skills

Medical decision-making experience

Additional Information

Worked as a Dentist for 3 Years, but I found myself in office work

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Medical Tourism Company

CRM
07.2022 - 09.2022

Medical Tourism Company

Call Center Coordinator
11.2021 - 09.2022

Medical Tourism Company

Dental Coordinator
11.2021 - 09.2022

Translator

Arabic / English Translator
11.2021 - 09.2022

Social Media Media Face

Media Face
11.2021 - 09.2022

Medical Tourism Company

Call Center
02.2020 - 04.2021

Bachelor Of Dentistry - Dental Doctor

Queen Arwa University
10.2011 - 07.2016
Asal Ibrahim