Asal Amiri
Clinic Employee
Istanbul,34
Summary
Adept at security and customer support, I leveraged surveillance and exceptional service skills at Tuncay Bey and Unicorn Broker to enhance safety and customer satisfaction. Specializing in emergency response and high-volume call management, I significantly contributed to customer retention and safety protocols, showcasing my physical stamina and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Meihane Control Guard Security
Tuncay Bey
04.2024 - 09.2024
in the efsane meihanesi , I have worked as a security guard for female customers at the entrance of the hall. I controlled the equipment and accessories of the customers and guided them inside the hall.
Customer Support Department
Unicorn Broker
05.2023 - 02.2024
Troubleshot and resolved customer complaints and issues.
- Managed high-volume inbound calls, providing exceptional service to customers in need of assistance.
- Achieved high levels of customer retention by consistently delivering outstanding support experiences.
- Resolved discrepancies found on customer orders and facilitated communication between departments for resolution.
Education
Master's Degree - Persian Language And Literature
İran
Sabzevar03.2014
Skills
Security camera monitoring
Languages
English
Advanced (C1)
Persian
Bilingual or Proficient (C2)
Farsi and English
My mother tongue is persian and I can speak English easily too.
Timeline
Meihane Control Guard Security
Tuncay Bey
04.2024 - 09.2024
Customer Support Department
Unicorn Broker
05.2023 - 02.2024
Master's Degree - Persian Language And Literature
İran