ARZU GÜVEN
MIS Reporting & Credit Management
İstanbul
Summary
Dynamic leader with a proven track record at Denizbank A.S, adept in MIS Reporting and fostering a culture of continuous improvement. Excelled in operations management and problem-solving, significantly enhancing interdepartmental collaboration and driving business improvements. Skilled in leveraging data analytics for informed decision-making, consistently achieving project goals within budget constraints.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Department Head Manager
Denizbank A.S
Istanbul
08.2007 - Current
- Responsible for the reporting, process development, organizational planning and complete execution of operational processes for the credit group.
- Responsible for all internal and legal reporting, reporting to both senior management and auditors.
- Managed complex projects from initiation to completion, delivering results on time and within budget constraints.
- Established a culture of continuous improvement within the department by encouraging innovation from all team members.
- Coordinated with other departments to ensure seamless execution of interdepartmental projects, promoting collaboration throughout the organization.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.Managed budgets and resources effectively, ensuring optimal allocation of funds and timely completion of projects.
Junior Product Manager
Protem Tarım Ve Hayvan Ürünleri LTD. ŞTİ
Istanbul
11.2006 - 08.2008
- Reduced costs without compromising quality through efficient budget management and resource planning.
- Worked in product pod environment consisting of product developers, design teams, software personnel and quality assurance testers.
- Adapted quickly to changing industry landscapes by staying informed about emerging technologies relevant to the role of a Junior Product Manager.
- Developed comprehensive product roadmaps to guide the team towards achieving business goals.
- Managed vendor relationships, ensuring timely deliverables while maintaining quality standards.
Sales Representative
Erkim İlaç AŞ
Istanbul
09.2004 - 11.2006
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Sales Representative
Med İlaç San Ve Tic AŞ
Istanbul
01.2003 - 09.2004
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
MBA - Business Administration
BAHÇEŞEHİR ÜNİVERSİTESİ
Istanbul, Turkey 04.2001 -
BBA - Ekonometrics
İSTANBUL ÜNİVERSİTESİ
Istanbul, Turkey 04.2001 -
High School Diploma -
Hayrullah Kefoğlu High School
Istanbul, Turkey 04.2001 -
Skills
MIS Reporting
Planning & Monitoring
Process Monitoring & Planning
IT Projects management
Business development and planning
Operations management
Sales reporting
Performance management
Work planning and organization
Goals and performance
Problem-solving
Timeline
Department Head Manager
Denizbank A.S
08.2007 - Current
Junior Product Manager
Protem Tarım Ve Hayvan Ürünleri LTD. ŞTİ
11.2006 - 08.2008
Sales Representative
Erkim İlaç AŞ
09.2004 - 11.2006
Sales Representative
Med İlaç San Ve Tic AŞ
01.2003 - 09.2004
MBA - Business Administration
BAHÇEŞEHİR ÜNİVERSİTESİ
04.2001 -
BBA - Ekonometrics
İSTANBUL ÜNİVERSİTESİ
04.2001 -
High School Diploma -
Hayrullah Kefoğlu High School
04.2001 -