Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Receptionist

Arwa Alshorbaji

Call Center
Istanbul,34

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Officer

CallCenterJobs
Turkey,istanbul,avcilar
03.2022 - Current
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.

Education

Bachelor Of Administrative Studies - Business Management

High School
Syria

Skills

Sales expertise

Strategic sales knowledge

CRM

Order fulfillment

Professional telephone demeanor

Inbound and outbound calling

Service recommendations

Languages

English
Intermediate (B1)

Interests

Social media

One of my interests is photography

Timeline

Customer Service Officer

CallCenterJobs
03.2022 - Current

Bachelor Of Administrative Studies - Business Management

High School
Arwa AlshorbajiCall Center