

As Revenue Processing Manager, I've resolved and contributed to the resolution of up to 2000 tickets and worked on 800 fully executed documents (up to 2100 including updates and changes), assisted 45+ Sales Reps. in daily basis in several Platforms, while providing context and creating a knowledge base for the sales team, I'm assisting and reporting VP's and Executives in cases that requires their involvement.
Operations management
Scheduling coordination
Process documentation
Workflow management
Process recommendations
Problem solutions
Time management
Multitasking
Critical thinking
Team collaboration
Attention to detail
Sales support