Andrea Calle Alvarez
Management System Auditor
Istanbul,34
Summary
Professional with proven expertise in process coordination, audit and optimization. Skilled in streamlining workflows, enhancing productivity, and ensuring seamless team collaboration. Strong focus on achieving measurable results while adapting to evolving project needs. Known for effective communication, problem-solving abilities, and commitment to driving continuous improvement.
Overview
7
7
years of professional experience
10
10
Certifications
2
2
Languages
Work History
Process Coordinator
Constructora Thalía Victoria
03.2024 - 09.2025
- Design, documentation, and improvement of internal processes.
- Workflow optimization in Kissflow for process automation.
- Use of AI tools to integrate data and automate tasks.
- Design and structuring of WhatsApp bots for sales and collections.
- Support in the development of internal apps for process traceability, working with the IT department.
- Implementation of methodologies to evaluate and improve customer experience during property delivery and post-sale service.
- Staff training on new processes.
Quality Management Coordinator
Plásticos Panamericanos PLAPASA
06.2022 - 02.2024
- Planning and maintenance of the management system.
- Coordination of internal and external audits (ISO 9001, Smeta, TCCC).
- Leading strategic planning committees.
- Management of documentation, flowcharts, and performance indicators.
- Staff training and awareness on management systems.
- Management of certification portals channels.
- Certification of plastic products for food contact (INEN 100:2014) valid 2023-2026.
- Smeta 4 Pillars certification (2023-2026).
- ISO 9001:2015 recertification (2024-2027).
Integrated Management Systems Coordinator
Compañía Verdu S.A.
05.2021 - 06.2022
- Maintenance and improvement of SGI ISO 9001 in Ecuador and ISO 9001, 14001, 45001, 37001 in Peru.
- Supervision of internal and external audits.
- Ensuring legal and regulatory compliance.
- Management of KPIs and documentation.
- Administration of supplier evaluation systems and documentation.
- Coordination of training and communication on SGI.
- Administration of the anti-corruption reporting channel.
- Designed and implemented the Management System in Verdu Peru, obtaining ISO 9001, 14001, 45001, and 37001 certifications.
- ISO 9001 recertification in Verdu Ecuador.
Integrated management system Analyst
Pica Plásticos Industriales C.A.
01.2020 - 05.2021
- Plan, lead, and perform ISO 9001 internal audits with auditor team.
- Manage, prepare, and attend external certification audits (ISO 9001:2015), Disney license (4 pillars of Smeta) and second party audits like food safety or security for the supply chain.
- Monitoring the effectiveness of preventive, corrective, and improvement actions.
- Preparation and review of QMS documents and flowcharts according to the needs of the organization.
- Provide socializations and inductions on IMS topics.
- Advise different areas on MS issues, audits, and processes.
- Implemented Smeta 4 pillars and BASC V5 standards, achieving 50% and 20% progress, respectively.
- Best worker in the IMS Department in 2020.
Production planner
Sumesa S.A.
06.2019 - 01.2020
- Prepare the Master production schedule (MPS) based on sales estimates, available to promise, demand tracking reports, forecast data reports.
- Generate requirements based on Material requirement planning MRP monitoring (use of SAP ERP).
- Determine the equipment and machines needed for production.
- Monitoring the behavior of commercial demand and purchasing plan; generate timely changes if necessary.
- Daily supervision of production, guaranteeing compliance with the plan in established times.
- Monitoring inventories of finished products (>400 sku) and raw materials and packaging (>1000 sku), both physically and virtually in SAP.
Process and quality engineering Assistant
Pintuco S.A.
06.2018 - 12.2018
- Support in the maintenance of the Integrated Management System ISO 9001-14001:2015 and OHSAS 18001.
- Manage the documental repository - Support in writing IMS documents.
- Participate in internal audits of management systems.
- Monitoring of the treatment of non-compliances.
- Monitoring compliance of key performance indicators.
Education
Bachelor of Science - Industrial Engineering
Universidad Politécnica Salesiana
Ecuador 04.2001 -
Skills
Lean Manufacturing tools
Certification
Global GAP v.6 Fruits and vegetables Auditor, SGS Perú, 2025-07-01, 40 hours
References
- Stephanie Recalde, Ex chief at Pica, C: 0997750503
- Elena González, Chief of Occupational health and safety - Compañía Verdu, C: 0988542103
- Jorge Moncayo, Social responsibility Auditor - SGS of Ecuador, E: extjorge.moncayo@sgs.com
Technical Abilities
- Lean Manufacturing tools
- Six Sigma tools
- Microsoft Word, Excel, Visio, Project
Personal Information
- Date of Birth: 1994-11-21
- Nationality: Ecuadorian
- Marital Status: Single
- ID Number: 593962000991
Timeline
Process Coordinator
Constructora Thalía Victoria
03.2024 - 09.2025
Quality Management Coordinator
Plásticos Panamericanos PLAPASA
06.2022 - 02.2024
Integrated Management Systems Coordinator
Compañía Verdu S.A.
05.2021 - 06.2022
Integrated management system Analyst
Pica Plásticos Industriales C.A.
01.2020 - 05.2021
Production planner
Sumesa S.A.
06.2019 - 01.2020
Process and quality engineering Assistant
Pintuco S.A.
06.2018 - 12.2018
Bachelor of Science - Industrial Engineering
Universidad Politécnica Salesiana
04.2001 -