Ana Maria Rocha Olvera
Office And Business Administrative
Düzce
Summary
Dynamic administrative professional with proven expertise in managing complex schedules and enhancing office efficiency at Aguinaco Abogados. Skilled in data entry and telephone reception, I excel in fostering positive relationships and maintaining confidentiality. Recognized for my adaptability and strong communication skills, I thrive in both independent and collaborative environments.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Aguinaco Abogados
Mexico City
01.2003 - 01.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Secretarial Functions
Aguinaco Zaldivar Y Aramburo S.C Lawyers
01.1999 - 01.2003
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Management of agendas
Customs Service
COHESA
01.1998 - 01.1999
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Science - Executive Secretary
Roosevelt Technological Institute
La Villa Campus 01.2003 - 01.2005
High School Diploma -
National College of Professional Technical Educati
Mexico 01.1996 - 01.1999
Skills
Administrative support
Data entry
Computer skills
Verbal communication
Telephone reception
Confidentiality handling
Database entry
Billing and invoicing
Customer engagement
Reception management
Operations management
Calendar management
Meeting planning
Timeline
Administrative Assistant
Aguinaco Abogados
01.2003 - 01.2011
Bachelor of Science - Executive Secretary
Roosevelt Technological Institute
01.2003 - 01.2005
Secretarial Functions
Aguinaco Zaldivar Y Aramburo S.C Lawyers
01.1999 - 01.2003
Customs Service
COHESA
01.1998 - 01.1999
High School Diploma -
National College of Professional Technical Educati
01.1996 - 01.1999