Ammar Yasser
BARISTA
Nasser
Summary
Accomplished Coffee Shop Owner and Barista with a proven track record at Starbucks and BOMBSHELL, enhancing operational efficiency and customer satisfaction. Skilled in espresso machine operation and fostering teamwork, I've successfully implemented innovative marketing strategies and inventory systems, significantly boosting sales. My expertise in beverage preparation and professionalism ensures high-quality service and continuous improvement in fast-paced environments.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Lead Barista
EspressoLab
01.2018 - 09.2019
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Coffee Shop Owner
BOMBSHELL
01.2020 - 10.2021
- Established clear communication channels amongst staff members, fostering teamwork while ensuring efficient day-to-day operations.
- Reduced waste by closely monitoring inventory levels and implementing a more effective ordering system.
- Boosted sales with innovative marketing strategies, including social media campaigns and local partnerships.
- Developed strong relationships with vendors for consistent quality control of products served at the coffee shop.
- Added a variety of drinks from over the word combining Arab and western cloture.
Barista
Starbucks, Barista
03.2022 - 10.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Promoted additional items with beverages, increasing store sales.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Bachelor of Engineering - Mechatronics Engineering
Karabuk University
Karabük, Turkey 04.2001 -
Skills
Beverage Preparation
Espresso machine operation
Opening and closing duties
Cash Handling
Latte art
Team Player
Order Taking
Continuous Improvement
Flexible Schedule
Professionalism
Timeline
Barista
Starbucks, Barista
03.2022 - 10.2024
Coffee Shop Owner
BOMBSHELL
01.2020 - 10.2021
Lead Barista
EspressoLab
01.2018 - 09.2019
Bachelor of Engineering - Mechatronics Engineering
Karabuk University
04.2001 -