Ammar Alwan

Computer Store. Sales support manager and Marketing.

• Managed customer accounts to secure customer satisfaction and repeat business
• Developed comprehensive understanding of product offerings in order to effectively communicate benefits to prospective customers
• Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance

• The Course Of Communication And Communication Skills.
• The Art Of Dealing With Others.
• Principles Of Management.
• Emotional Intelligence.
• Customer relationship management tools (Hubspot, Zoho, Monday…etc)

• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Generated new leads through networking and attending industry events.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Contributed to event marketing, sales and brand promotion.
• Work for first three years as part time sales support manager (Zaid Al Khair)
• Finally I have been owner of company and upgrade whole system to be (I Select)
• Set and achieved company defined sales goals.
• Met existing customers to review current services and expand sales opportunities.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and implemented sales strategies to increase profits.
• Decreased process lags by properly training agents on sales strategies, preferred procedures, and protocols.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

• Managing and monitoring virtual platforms (POS Virtual- AutoExpo - Firnistry … etc)
• Check www.Alfuratgroup.com.tr - Technical supporting and developing websites backend platforms (Css-Cms &WordPress). - Responsible for managing meetings - Remote support and assistance (Zoom webinars - Team viewer - Cisco meetings - Anywise ...etc). - Follow up on expenses and bills for major projects for the purpose of making the necessary backups.

Director of Production and Human Resource Managementز

• Worked closely with organizational leadership and board of directors to guide operational strategy
• Evaluated company documentation to verify alignment with regulatory requirements
• Implemented business strategies, increasing revenue, and effectively targeting new markets
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of new positions