Amina Shakhmanova
Istanbul,34
Summary
Accomplished Manager and SMM Specialist with a proven track record at Backstage Fashion, adept in Operations Management and Team Leadership. Excelled in enhancing customer satisfaction and achieving significant growth in social media engagement. Skilled in strategic planning and performance management, consistently delivering results through effective project management and marketing strategies.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Manager
Backstage Fashion
06.2023 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
SMM Specialist
Ibeauty Hair Studio
05.2022 - 09.2022
- Achieved impressive growth in follower counts while maintaining high levels of engagement rates across all platforms.
- Established strong partnerships with complementary brands via cross-promotions or co-marketing initiatives.
- Spearheaded efforts to develop a comprehensive content calendar, streamlining planning and execution processes within the team.
- Streamlined workflow processes, resulting in increased efficiency and productivity within the social media team.
Education
Bachelor of Arts - Business Administration
Gebze Technical University
Gebze, Turkey 04.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Project Management
Marketing
Timeline
Manager
Backstage Fashion
06.2023 - 05.2024
SMM Specialist
Ibeauty Hair Studio
05.2022 - 09.2022
Bachelor of Arts - Business Administration
Gebze Technical University
04.2001 -
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