Alperen Hosafci
Business Development Executive
Maltepe
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Development position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Business Growth Associate
IQ – Fenix
04.2021 - Current
- Conduct searches for manufacturers and products that meet customer requirements
- Organize meetings and follow up on the registration procedure
- Using CRM to develop new ways to meet customers' needs.
Technical Support Specialist
Kuzey Pharma
02.2023 - 04.2023
- Assisting users with technical issues via phone, email, or in person
- Installing and configuring software on users' computers
- Setting up user accounts and email addresses
- Troubleshooting hardware problems
- Performing routine maintenance tasks such as system updates and backups
- Educating users about basic computer usage and security best practices
- Assisting with technology procurement and inventory management.
Business Development Representative
Treandzact
05.2022 - 07.2022
- Generate leads through email, social media, and cold calls to increase sales opportunities
- Utilize CRM software to manage customer data and track sales performance
- Contribute to development of company's marketing strategy by providing insights from customer interactions
- Outreach prospects using CRM tools
- Qualifying and reaching leads on LinkedIn
- Schedule meetings with customers.
- Conducted market research to identify new business opportunities and target areas for expansion
- Developed business pipeline using cold and warm techniques
Sales Development Representative
Software AG
04.2020 - 03.2022
- Sourcing new sales prospects and reaching out to book appointments for product demonstrations
- Collaborate with marketing and sales teams to uncover new leads
- Manage and maintain pipeline of interested prospects and engage sales executives for next steps
- Identify prospect's needs and suggest appropriate products or services
- Set up meetings or calls between prospective customers and sales executives
- Won new business by articulating full value of company's capabilities to prospects
- Build long-term trusting relationships with prospects
- Providing feedback to marketing team regarding quality of marketing-sourced leads.
IT Support Specialist
MAS Group
08.2015 - 04.2020
- Provide technical assistance and support to users either remotely or in person
- Installing, configuring, and maintaining windows
- Troubleshooting hardware and software issues, diagnosing problems, and implementing solutions
- Setting up and maintaining network connections, including LAN and WLAN
- WordPress Setup and Configuration
- Remote Desktop support.
IT Support
Ideal IT Equipment
02.2012 - 10.2014
- Install, configure, and maintain all desktop computers, laptops, and peripherals in accordance with company policies
- Maintain, set up, and configure printers, wireless access points, switches, routers, and all other IT-related devices
- Diagnose and resolve hardware, software, and network-related issues in a timely manner
- Monitor system performance and maintain all backup systems to ensure data integrity
- Respond to IT support requests and provide technical support over the phone and remotely.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Damascus University
Damascus 09.2003 - 06.2011
Accomplishments
- Business Continuity, Project Management Institute
- Basics of Disciplined Agile Online Course
- Basics of Disciplined Agile Online Course LinkedIn
- WebMethods.io Integration Associate, Software AG
- ARIS Process Mining Associate, Software AG
- Alfabet Associate, Software AG
- Cumulocity IoT Associate, Software AG
- IoT and Analytics Solution Foundation Badge
- Business Transformation Solution Foundation Badge
- API, Integration and Microservices Solution Foundation Badge
- ARIS Modeler Associate
- Introduction to RPA & Automation, UiPath Introduction to RPA
Timeline
Technical Support Specialist
Kuzey Pharma
02.2023 - 04.2023
Business Development Representative
Treandzact
05.2022 - 07.2022
Business Growth Associate
IQ – Fenix
04.2021 - Current
Sales Development Representative
Software AG
04.2020 - 03.2022
IT Support Specialist
MAS Group
08.2015 - 04.2020
IT Support
Ideal IT Equipment
02.2012 - 10.2014
Bachelor of Science - Electrical, Electronics And Communications Engineering
Damascus University
09.2003 - 06.2011
Skills
Technical Troubleshooting