Alp Kaymakoğlu
Tourism And Hotel Management
Istanbul
Summary
Experienced with maintaining cleanliness and orderliness in various settings. Uses attention to detail to ensure high standards of hygiene. Knowledge of effective time management techniques to complete tasks efficiently.
Dynamic Warehouse and Sales Manager at Wunder Sneakers Shop, adept at driving revenue growth through strategic sales initiatives and exceptional customer service. Proven problem-solver with strong negotiation skills, enhancing client relationships and boosting brand visibility through successful events. Committed to teamwork and continuous improvement, fostering a collaborative environment for success. Experience in diversed companies in different majors.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Warehouse and Sales Manager
Wunder Sneakers Shop
01.2016 - 01.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Organized events and pop-ups to spread the reputation of the brand.
- Responsible of stocks and managed to provide supplies to hereby
Operations Officer
Yenicarsim.com
05.2013 - 09.2013
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Collection Officer
Girişim Varlık Yönetimi A.Ş.
12.2012 - 02.2013
- Negotiated payment arrangements with clients, resulting in increased revenue for the company.
- Provided comprehensive client support throughout the collections process by addressing inquiries promptly and offering solutions as needed.
Operations Specialist
GittiGidiyor.com/Ebay
04.2008 - 11.2011
- Boosted overall customer satisfaction, resolving complaints and inquiries in timely and empathetic manner.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Collaborated across departments to identify opportunities for process improvements and increased efficiency.
Textile Marketing Specialist
Cz Eran Ltd Şti
03.2007 - 02.2008
- Boosted brand awareness by creating visually appealing promotional materials for print and digital media outlets.
- Organized and attended trade shows, generating new leads and networking opportunities for the company.
- Analyzed market trends to identify new opportunities for product development, leading to an expanded product line and increased revenue.
Food Service Worker
Hotel Gezi Taksim
04.2004 - 02.2006
- Cleaned and organized kitchen, dining and service areas.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Food Waiter
Türk Telekom Anadolu Hisarı Restaurant
05.2002 - 02.2004
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Consistently received positive feedback from customers regarding both food quality and level of service provided.
Housekeeping Trainee
Suadiye Princess Hotel
04.2001 - 10.2001
Housekeeping Trainee
Yaşmak Sultan Hotel
04.2000 - 10.2000
- Gained proficiency in operating various cleaning equipment for optimal results.
- Improved room cleanliness by learning and implementing proper housekeeping techniques.
- Enhanced guest satisfaction through thorough cleaning and attention to detail in all assigned rooms.
Education
Bachelor's Degree -
Anadolu University
Business Administration 04.2001 -
Upper Secondary Education -
Marmara University
Tourism & Hospitality Management 04.2001 -
No Degree -
Kadıköy Vocational High School of Tourism & Hotel Management
Istanbul 04.2001 -
Skills
Market research
Guest relations
Time Management
Cleaning techniques
Able to work independently
Teamwork and collaboration
Multitasking
Problem-solving abilities
Timeline
Warehouse and Sales Manager
Wunder Sneakers Shop
01.2016 - 01.2023
Operations Officer
Yenicarsim.com
05.2013 - 09.2013
Collection Officer
Girişim Varlık Yönetimi A.Ş.
12.2012 - 02.2013
Operations Specialist
GittiGidiyor.com/Ebay
04.2008 - 11.2011
Textile Marketing Specialist
Cz Eran Ltd Şti
03.2007 - 02.2008
Food Service Worker
Hotel Gezi Taksim
04.2004 - 02.2006
Food Waiter
Türk Telekom Anadolu Hisarı Restaurant
05.2002 - 02.2004
Bachelor's Degree -
Anadolu University
04.2001 -
Upper Secondary Education -
Marmara University
04.2001 -
No Degree -
Kadıköy Vocational High School of Tourism & Hotel Management
04.2001 -
Housekeeping Trainee
Suadiye Princess Hotel
04.2001 - 10.2001
Housekeeping Trainee
Yaşmak Sultan Hotel
04.2000 - 10.2000