Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ali Rıza Dikkaya

Social Services
Hatay

Summary

Motivated and experienced tourism professional with a successful history in customer service, logistics, and volunteer work. Skilled in English and Arabic, possesses strong interpersonal and teamwork abilities. Flexible and responsible approach, eager to make valuable contributions towards achieving organizational goals.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Social Services Field Worker

Hatay Governorship
02.2023 - 03.2024
  • Contract Employee (Volunteer to Contract)

•Participated in various relief efforts following the February 6 earthquake.

•Organized and distributed food, clothing, and essential supplies.

•Assisted in logistics, search and rescue operations, and hot meal services.

•Managed communication with earthquake victims through social networks to address and fulfill their needs

•Worked in collaboration with Defne District Governorate’s Social Services Department for extended periods, contributing to humanitarian aid projects

  • Enhanced team collaboration through clear communication and mutual support during field tasks.
  • Communicated with coworkers and management to report challenges.

Tourist Operator

Helen Holidays Travel Agency
05.2017 - 10.2022
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Provided on-the-job training to newly hired workers and team members.

Education

Associate Degree - Tourist Guide

Muğla Sıtkı Koçman University
İçmeler, Marmaris Muğla, Türkiye
09.2016 - 06.2020

Skills

  • Data collection

  • Crops harvesting

  • Farm equipment operation

  • Field mapping

  • Advanced proficiency in English and Arabic (speaking and comprehension)

  • Strong interpersonal and communication skills

  • Experienced in logistics, volunteer coordination, and disaster response

  • Teamwork-oriented and highly adaptable

Timeline

Social Services Field Worker

Hatay Governorship
02.2023 - 03.2024

Tourist Operator

Helen Holidays Travel Agency
05.2017 - 10.2022

Associate Degree - Tourist Guide

Muğla Sıtkı Koçman University
09.2016 - 06.2020
Ali Rıza DikkayaSocial Services