Digital Transformation Manager | Business Solutions Manager
Denizli,20
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
SAP Development Senior Specialist
Martur Fompak International
9 2023 - Current
Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
ABAP Development(OO Abap, Smartforms, Adobe Forms, Dialog Programs, ITS Apps, BADIs, Enhancements, User-Exits, ALV Reports, Function Modules, Web Services (SOAP&Restful) create&consume, RICEF development)
Managed the digital transformation team (hiring, building the team, performance management, salary management, mentoring, coaching)
Managed relationships with business partners and contacts (contracts management, license procurement, 3rd party software procurement)
Conducted research on new technologies and led their implementation within the company
Negotiated contracts with vendors or partners effectively, securing favorable terms while maintaining strong relationships.
Played a pivotal role in the successful launch of new products and services by overseeing cross-functional teams and managing timelines effectively.
Championed employee development programs leading to increased job satisfaction rates within the organization.
Conducted pre-analysis of projects and helpdesk change requests, determined their necessity, made in-house/outsource decision
Made solution architecture for in-house projects/change requests and assigned them to ABAP team members and tracked the process end-to-end
Some of the completed projects; Mobile Counting System Automation Anywhere RPA, Customer Complaints Management System IT Help Desk, Purchasing Retrieval Approvement System SAP ShipsGO Integration, Mobile Consumption Confirmation System Credit Risk Management System, E-Invoice, E-Delivery, E-Archive Purchase Request Confirmation System
SAP & ABAP Implementation Team Leader
Aynes Food Industry & Trade Inc.
05.2014 - 08.2018
Participated in all phases of SAP projects executed using the ASAP Methodology
Established ABAP development standards for use in SAP projects and enforced compliance by the ABAP team and consultants
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Some of the completed projects; Full Cycle SAP Project Vendor Portal, Delivery Management System Mobile Sales Order System, Aynes E-Invoice, E-Archive, E-Ledger
Software Team Leader
Er-Bakır Electrolytic Copper Products Inc.
07.2007 - 05.2014
Analyzed, designed, and developed software projects
Coordinated the software team and provided expertise when needed
Managed relationships with SAP consultancy companies and tracked their work
Facilitated cross-functional collaboration between the software development team and other departments for successful project outcomes.
Optimized application performance through detailed analysis of system bottlenecks, making necessary adjustments to improve efficiency.
Some of the completed projects; Full Cycle SAP Project SAP BW and Budget Project, CRM and Sales Offering Cost System, German Copper Purchasing Model
Education
Bachelor of Science - Management Information Systems
Anadolu University
05.2016 - 2021.06
MBA - Business Administration
Pamukkale University
05.2007 - 2010.06
Bachelor of Science - Computer Engineering
Ege University
05.2001 - 2005.06
Skills
Operations Management
Accomplishments
%80 completion in Help Desk tickets from 450 to 60 in 1,5 years
Vay Bee project competition award in 2012 with German Copper Purchasing Model implementation in SAP
Achieved Microsoft Dynamics 365 CRM implementation by managing the project with accuracy and efficiency.
Countless number of SAP and NonSAP software projects
Low level of employee turnover with successful leadership
~%30 decrease at outsource costs with regarding to bargaining and signing new contracts
Resolved lots of recurring SAP errors by working on every each of theirs root cause
Personal Information
Date of Birth: 07/10/83
Nationality: Turkish
Certification
ITIL 4 Foundation
Strong Personal Characteristics
Result-oriented
Cheerful
Humble
Fair
Collaborative
Empathetic
Organized
Patient
Volunteer Experience
Member of ElimSende that collects donation to buy medication for children with SMA (Spinal Muscular Atrophy)
Regular donor to LÖSEV (Foundation for Children with Leukemia), Kızılay blood donor with bronze medal, as well as Darüşşafaka
Leisure Activities
Motorcycling
Travelling
Cooking
Playing musical instruments
Repair Works
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Business Solutions Manager
Er-Bakır Electrolytic Copper Products Inc.
08.2018 - 09.2023
Bachelor of Science - Management Information Systems