Ali Can Cok
Antalya
Summary
Proven Sales Specialist at Melbourne Airport TapHouse, adept in client relations and customer service, significantly enhanced customer satisfaction through expert product knowledge and tailored recommendations. Demonstrates strong work ethic and verbal communication skills, ensuring high-quality service across roles. Achieved notable efficiency in high-pressure environments, underlining reliability and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Sales Specialist
Melbourne Airport TapHouse
11.2023 - 03.2024
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Delivery Driver
Priceline Pharmacy Brunswick
07.2023 - 11.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Food Runner
Morris House Melbourne
01.2023 - 06.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
Waiter
Tezgah PUB Kemer
05.2021 - 10.2021
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Language Certificate - English Language Litterature
03.2024
Language Certificate - English Language Litterature
05.2023
Bachelor of Science - International Trade And Finance
07.2022
Skills
- Customer service and care
- Client Relations
- Verbal and written communication
- Cleanliness and sanitation
- Safety Procedures
- Strong Work Ethic
- First Aid
- Reliability and punctuality
Languages
Turkish
Native language
English
Advanced
C1
Timeline
Sales Specialist - Melbourne Airport TapHouse
11.2023 - 03.2024
Delivery Driver - Priceline Pharmacy Brunswick
07.2023 - 11.2023
Food Runner - Morris House Melbourne
01.2023 - 06.2023
Waiter - Tezgah PUB Kemer
05.2021 - 10.2021
Universal English - Language Certificate, English Language Litterature
ILSC Language School - Language Certificate, English Language Litterature
Adnan Menderes University - Bachelor of Science, International Trade And Finance
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