AutoCAD
Hi, I’m
Ali TUNA
Quality Assurance Expert
Izmir,Turkey
Summary
Highly effective, motivated and organized leader with passion, skills and experience in Project, Product & Quality Management. I am expert in Cost Reduction & Quality Improvement & Customer Relations & Supplier Improvement Activities and Project Management.
As a person, I am a good communicator and an integrating element, involving everyone around a common goal, motivating others with my enthusiasm and open mind.
I love to work in fast paced and dynamic environment. I am proactive, assertive, self motivated with result oriented career, Furthermore, I have record and ability to adapt to changes and new environment.
Overview
9
years of professional experience
10
years of post-secondary education
11
Certificates
3
Languages
Work History
HiltiKarşıyaka, İzmir
Production & Supply Chain Specialist
12.2022 - Current
Job overview
- Responsible of Oglaend System products.
- ISYAPI Manager for Akkuyu NPP project
- Part of E&I Global Quality Team
- Regional/Local Quality Manager
- Reported directly to HQ in Liechtenstein
- Found new suppliers and product groups in Turkey
- System and process audits
- To support as technically and quality issues the specials project of Hilti Group
- Only quality expert who is located in Turkey area to report to HQ
Renkler MakinaIzmir, Turkey
Quality Supervisor
09.2020 - 12.2022
Job overview
- Responsible for Bosch, Siemens, B/S/H, Thomas Regout, Schneider Global, Gates, Eaton, Magirus, ABB, Rexroth
- Developed monthly reports showing inspections and improvements
- Established inspection equipment to meet quality control standards
- Maintained QA programs
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors
- Validated new methods and equipment to properly integrate improved strategies into quality control processes
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation
- Developed training protocols in alignment with company quality standards and ISO 9000 regulations
TEKA GroupIzmir, Turkey
Supplier Development and IQC Engineer
01.2018 - 09.2020
Job overview
- Managed 146 different suppliers from all around world such as Italy, China, Spain etc
- Integrated diagnostic automation to accelerate and sharpen post-production testing
- Expanded risk management measures through spot-checking and increased randomization of inspections
- Supported quality team members during corrective action updates
- Performed quality inspections and drafted reports to detail non-conforming material issues
- Analyzed issues with supplier contributions to detect defect trends, reporting findings to appropriate personnel
- Traveled to assigned supplier facilities to verify supplier staff qualifications via multiple modes of inspection and investigation
- Set up ongoing supplier site evaluation parameters to maintain quality control standards over long-term relationships
Vestel White Goods, ManisaManisa, Turkey
Customer Support Engineer
05.2015 - 01.2018
Job overview
- Responsible for LG, VESTEL, ORANIER, RINNAI, RANGE MASTER, DIXONS
- Used remote diagnostic tools to identify sources of certain customer issues
- Trained customers to use and maintain equipment to reduce service issues
- Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service
- Took ownership of issues and set proper and realistic expectations to deliver prompt solutions
- Answered calls and emails at help desk to assist customers with basic support, bug fixes and configuration issues
- Developed action plan for company certification using ISO 9000 standard knowledge
- Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction
Fatih OkceIstanbul, Turkey
Research and Development Engineer
09.2014 - 03.2015
Job overview
- Set timelines and coordinated deliverables for R&D projects.
- Solved complex problems in synthesis, formulation, processes, testing and root causes.
- Worked with management to evaluate future projects and align with critical path schedule requirements.
- Performed simple calculations according to procedures and maintained accurate records.
Nurmak VidaIstanbul, Turkey
Production Manager
07.2013 - 01.2014
Job overview
- Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Implemented quality improvement changes to minimize product defect rates.
- Wrote and conducted formal performance reviews for production personnel.
- Standardized production procedures, job roles and quality assurance guidelines.
Education
Isik UniversityIstanbul/TURKEY
MBA from Business Administration And Management
09.2013 - 01.2015
İstanbul Technical University (ITU)Istanbul/TURKEY
Bachelor of Science from Metallurgical Engineering
09.2008 - 07.2013
Yalova Science High SchoolYalova/Turkey
High School Diploma
09.2004 - 06.2008
Skills
Non-conforming materials process
Additional Information
- IATF 16949, 19011, 14001, 50001, 10002 Interior Auditor
- ISO 9001,45001, 27001 Lead Auditor
Timeline
Production & Supply Chain Specialist
Hilti
12.2022 - Current
AS 9100:2016 (Rev: D), EN 9100 :2018, JISQ 9100:2016
09-2022
ISO 10002:2018 Interior Auditor
09-2022
ISO 50001:2018 Interior Auditor
09-2022
ISO/IEC 27001:2013 Interior Auditor
09-2022
EMS ISO 14001:2015 Interior Auditor
08-2022
ISO/IEC 17025:2017 Interior Auditor
08-2022
ISO 9001:2015 Lead Auditor (Exemplar Global)
07-2022
QCS - Certified Quality Control Supervisor
07-2022
IATF 16949:2016 Interior Auditor
06-2022
Six Sigma: Green Belt
02-2021
Quality Supervisor
Renkler Makina
09.2020 - 12.2022
Supplier Development and IQC Engineer
TEKA Group
01.2018 - 09.2020
TS EN ISO 9001:2015 Interior Auditor
02-2017
Customer Support Engineer
Vestel White Goods, Manisa
05.2015 - 01.2018
Research and Development Engineer
Fatih Okce
09.2014 - 03.2015
Isik University
MBA from Business Administration And Management
09.2013 - 01.2015
Production Manager
Nurmak Vida
07.2013 - 01.2014
İstanbul Technical University (ITU)
Bachelor of Science from Metallurgical Engineering
09.2008 - 07.2013
Yalova Science High School
High School Diploma
09.2004 - 06.2008
Certification
AS 9100:2016 (Rev: D), EN 9100 :2018, JISQ 9100:2016
Software
C and C#
Minitab
Accomplishments
- Investment of 2.5 M€ two-color EVA sole machine(Fatih Okce)
- Production record as 1 M screws per month (Nurmak Vida)
- Increasing the Free Pass rate to over %70 for IQC(TEKA - Under %40 in the beginning)
- Standardization of raw materials such as sheet metals, plastic components.(TEKA)
- Digitalized the sample part approval process from Excel to Microsoft Axapta ERP software (TEKA)
- Increasing the PPM performance of suppliers to over 95 points(TEKA - Under 80 points in the beginning)
- Service center visits all around Turkey (VESTEL)
- Repair the faulty products and sell again which are returned from customers.(VESTEL)
- Service training for domestic and global partners.(VESTEL)
- Renovation and updated the service guides.(VESTEL)
- Customer Survey for Quality (RENKLER)
- Freepass for IQC and FQC (RENKLER)
- Digitalization of the IQC, FQC, SPC, Sample and customer claims(RENKLER)
- Routine Training of Technical drawing and control equipments usages(RENKLER)
- New tools for %100 control parts(RENKLER)
- Camera control systems(RENKLER)
Projects
- Investment of 2.5 M€ two-color EVA sole machine(Fatih Okce)
- Production record as 1 M screws per month (Nurmak Vida)
- Increasing the Free Pass rate to over %70 for IQC(TEKA - Under %40 in the beginning)
- Standardization of raw materials such as sheet metals, plastic components.(TEKA)
- Digitalized the sample part approval process from Excel to Microsoft Axapta ERP software (TEKA)
- Increasing the PPM performance of suppliers to over 95 points(TEKA - Under 80 points in the beginning)
- Service center visits all around Turkey (VESTEL)
- Repair the faulty products and sell again which are returned from customers.(VESTEL)
- Service training for domestic and global partners.(VESTEL)
- Renovation and updated the service guides.(VESTEL)
- Customer Survey for Quality (RENKLER)
- Freepass for IQC and FQC (RENKLER)
- Digitalization of the IQC, FQC, SPC, Sample and customer claims(RENKLER)
- Routine Training of Technical drawing and control equipments usages(RENKLER)
- New tools for %100 control parts(RENKLER)
- Camera control systems(RENKLER)
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