Aleyna Varol
Client Intake Specialist
Ordu,52
Summary
Aleyna Varol, based in Ordu, has a diverse professional background with experience in teaching, hospitality, and digital content management. She has served as an English teacher at Uğur Okulları, where she taught students from grades 4 to 12, focusing on enhancing their speaking, writing, listening, and reading skills. Her role as a receptionist at Grand Ayzek Hotel involved managing visitor interactions and performing various administrative tasks. As a Digital Content Specialist at Appen, Aleyna audited written and visual content for websites and social media, ensuring compliance and quality. I have been working as an assistant to an immigration lawyer for one year, gaining experience in document preparation, client communication, and process coordination. She holds a Bachelor's degree in English Language and Literature from Karadeniz Technical University and is pursuing an education in Computer Programming at Istanbul University. Aleyna is seeking opportunities to leverage her skills in education and digital content management. Her proficiency in content analysis and management tools further underscores her capabilities in the digital space.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Client Intake Specialist
Law Office of Aycan Iskent
11.2023 - Current
- Facilitated effective client communication, ensuring a seamless intake process and enhancing client satisfaction and trust
- Prepared and organized legal documents with precision, supporting attorneys in immigration law and ensuring compliance with legal standards
- Managed case files and schedules, maintaining accurate records and ensuring timely coordination of legal processes
- Assisted in the preparation of court filings and legal documents, demonstrating attention to detail and adherence to confidentiality protocols
- Handled sensitive information with the utmost confidentiality, safeguarding client privacy and maintaining professional integrity
- Maintained consistent and clear communication with clients and team members, avoiding legal jargon for better understanding
- Proofread all legal documents and correspondence to ensure accuracy and error-free presentation, upholding the office's professional standards
English Teacher
Uğur Okulları
Ordu, N/A
09.2022 - 06.2023
- Taught English across all levels to students in grades 4 through 12 at Uğur Okulları, fostering language proficiency in speaking, writing, listening, and reading
- Developed and implemented engaging lesson plans tailored to diverse learning needs, enhancing student engagement and comprehension
- Assessed student progress through regular evaluations, providing constructive feedback to support continuous improvement
- Organized interactive activities and language workshops to promote practical language use and boost student confidence
- Collaborated with colleagues to create a cohesive curriculum that aligns with educational standards and goals
RECEPTIONIST
Grand Ayzek Hotel
09.2021 - 08.2022
- Managed reception and guidance processes, providing effective service to hotel visitors and guests, and enhancing customer satisfaction
- Ensured the maintenance of the organization's security and telecommunication systems, providing a safe and uninterrupted communication environment
- Performed various administrative support tasks, including answering phone calls, handling mail deliveries, and welcoming visitors
- Facilitated effective communication between hotel guests and staff, ensuring clarity and consistency in information exchange
- Reviewed all correspondence and documents carefully to ensure error-free and professional presentation
- Maintained consistency and professionalism in business processes, elevating the quality of the hotel’s services
- Focused on continuous improvement and learning in customer service and administrative support, enhancing professional skills
- Developed and implemented innovative solutions to improve the efficiency of hotel operations
DIGITAL CONTENT SPECIALIST
Appen
06.2020 - 08.2020
- Audited written and visual content for websites and social media channels, ensuring high-quality and engaging material that aligns with brand standards
- Managed content analysis and sharing, overseeing the strategic distribution of content across various platforms to maximize reach and engagement
- Reviewed and approved content created by writers and editors, ensuring compliance with company guidelines and industry standards
- Developed and implemented content strategies that increased audience engagement by 20%, enhancing brand visibility and online presence
- Collaborated with cross-functional teams to create cohesive and compelling content that supports marketing and communication objectives
- Maintained consistency in content style and tone, ensuring a unified brand voice across all digital platforms
- Utilized data-driven insights to refine content strategies, resulting in a 15% increase in website traffic and social media interactions
- Proofread all content meticulously, ensuring error-free and professional presentation across all digital channels
Education
Bachelor of Arts - English Language and Literature
Karadeniz Technical University
Trabzon, Turkey 01.2016 - 07.2021
Associate of Science - Computer Programming
Istanbul University
Istanbul, 34 10.2024 - 06.2026
High School Diploma -
Ordu Fatih Anadolu Lisesi
Ordu, Turkey 09.2012 - 06.2016
Skills
Technical writing
Translation
Organizational skills
Multitasking
Legal document preparation
Case management
Client communication
Problem-solving
Word
Excel
PowerPoint
Outlook
OneNote
Defender
OneDrive
Websites
Certification
Galatasaray University - Python 101 Certificate
Internship
English Teacher, Züver Kaya Mesleki ve Teknik Anadolu Lisesi, Ordu, 10/01/21, 05/01/22
Timeline
Associate of Science - Computer Programming
Istanbul University
10.2024 - 06.2026
Client Intake Specialist
Law Office of Aycan Iskent
11.2023 - Current
English Teacher
Uğur Okulları
09.2022 - 06.2023
RECEPTIONIST
Grand Ayzek Hotel
09.2021 - 08.2022
DIGITAL CONTENT SPECIALIST
Appen
06.2020 - 08.2020
Bachelor of Arts - English Language and Literature
Karadeniz Technical University
01.2016 - 07.2021
High School Diploma -
Ordu Fatih Anadolu Lisesi
09.2012 - 06.2016