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Motivated professional with several years of management experience in various industries. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Customer service expert with more than 6 years in diverse guest-facing roles. Currently functioning as a Guest Services Executive, dedicated to resolving issues and enhancing customer experiences. Strong skills in communication, multitasking, and the use of digital tools for service improvement.

 A professional with experience in customer relations, sales, and digital platform management. Skilled in achieving sales targets, ensuring customer satisfaction, and effectively managing website and social media processes. Aiming to contribute to organizational goals with strong communication skills and a solution-oriented approach. 

Dedicated Marketing Coordinator and Guest Relations Specialist with over one year of dynamic experience at Sun Holdings, the nation's third largest franchise company. Proven expertise in managing guest feedback and satisfaction across four distinct restaurant brands (Taco Bueno, Freebirds, Uncle Julius, and Bar Louie) while coordinating comprehensive marketing initiatives. Skilled in leveraging analytics to identify operational improvements, developing data-driven insights for marketing strategies, and executing multi-channel campaigns. Proficient with industry-leading tools including Adobe Creative Suite, Microsoft platforms, and AI technologies. Passionate about enhancing customer experiences and driving brand growth through strategic marketing execution and meaningful guest engagement.

Aleyna Kaçar

Overview

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Guest Relations Specialist

Guest Experience Associate

Event management internship

Front Office internship

Food & Beverage İnternship

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Hospitality Innovation and E-tourism -

Economics & Business Foundation course - undefined

Highschool - undefined

highschool - undefined

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Guest Experience Associate

Event management internship

Front Office internship

Food & Beverage İnternship

Hospitality Innovation and E-tourism -

Economics & Business Foundation course - undefined

Highschool - undefined

highschool - undefined

Guest Relations Specialist

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